https://www.podbean.com/media/share/pb-336dp-1755e0e
You can’t suck and blow in the same breath. You can do one or the other but you can’t do both at the same time. I have a soft spot for service providers, having spent over 40 years as general manager for a major retailer and a small business owner. Proft and being profitable are not a dirty word. When small businesses go out of business the whole community suffers. You have a choice. You can stop complaining and pay lower prices for the goods and services you buy or have exceptional customer service, but you can’t have noth.