Trust Is Not A Given – You Have To Earn It Every Day

Do your team members trust you? Just because you’ve been given the title of manager or have taken on a leadership role doesn’t automatically mean they will trust you. It takes time to establish trust. You’ve got to earn it. Building trust is an ongoing process that requires you to be reliable and confident.

Worth Remembering … “In organizations where people trust and believe in each other, they don’t get into regulating and coercing behaviours. They don’t need a policy for every mistake. People in these trusting environments respond with enormous commitment and creativity.” – Walter Wriston.

Here are six strategies for building trust.

1.Be predictable. Team members need to know how you will react in any situation, especially if they are the bearer of bad news.

2. Stay true to your word. Whatever you say you are going to do – do it. Your word must be your bond. If they can’t trust what you say – they won’t trust you.

3. Build rapport. People like to work with people they like. Go out of your way and get to know your team members for more than just their job. Create a genuine relationship that goes beyond the confines of the office or shop floor.

4. Treat everyone the same. I know we all have our superstars that will do anything and everything we ask of them. However, you can’t show favouritism. You must be fair and consistent and treat everyone the same.

5. Always do what is right. Being a manager or leader is not about being liked. It is not a popularity contest. Sometimes you have to make tough decisions that not everyone will appreciate or agree with.

6. Establish open and honest communication. Put all your cards on the table. Tell the truth. If they catch you in a lie – they will never trust you again.

Worth Remembering … “We are not a team because we work together. We are a team because we respect, trust and care for each other.” – Robert Peterson.

Trust can inspire your team, boost productivity, encourage engagement and motivate others to perform at their personal best because they don’t want to let anyone down. As a manager or leader, it’s up to you to build and maintain trust in your workplace. Trust is not a given – you need to earn it every day.

Copyright (c) 2022. Brian Smith – Power Link Dynamics. Not to be reproduced without permission. To find out more about Brian and what he can do for you and your organization, visit: https://briansmithpld.com or contact him directly at: brian@briansmithpld.com

Get Ready – Your World Is About To Change. The Zoomers Have Arrived

Are you ready for the most significant workforce shift in over 100 years? Undoubtedly, moving forward, this shift will dramatically affect how we communicate and interact. For the first time in our lifetime, we have the potential of working with four different generations in the same workplace. (Four if you include Boomers who don’t want to retire and the Traditionals, Gen X who can’t afford to.) In each generation, the Boomers, Gen X, Millennials, and Gen Z communicate, interact with others, and are motivated by different values, wants, and needs.

Worth Remembering … “We need to remember that there is as much to learn as to teach across generations.”

If you thought Millennials were challenging – think again. You haven’t met Generation Z – the Zoomers yet. They are very different from Millennials. Generation Z, born between 1996 and 2004, is the newest generation to enter the workforce in mass. (Representing 22% of the population.) They are the first to grow up in the digital age – the first generation to grow up with the internet, smartphones, text messages and social media. Think of the Zoomers as the hyper-connected generation. Gen Z has a unique culture and working style that can baffle Millennial, Gen X and Boomer managers. The days of working long hours for little pay, feeling dissatisfied, unappreciated and burned out are over. For Gen Z, life outside of work is just as important as life at work. Living a balanced life is not a slogan to them. It’s their way of life.

Worth Remembering … “All generations have similar values; they just have a different way of expressing them differently.”

Your success as a manager or leader working with Gen Z will hinge on your ability to work with them in a style they like. If you can adapt your management style to be more in tune with how they like to be managed, they will be more receptive because you are working with them in the way they like. If you want to be more successful working with Zoomers, consider that they are intelligent, highly educated, bold, enterprising and entrepreneurial. They like to communicate face-to-face via WhatsApp. Gen Z is socially well-informed and prepared to fight for what they believe in. They are committed to making a difference in the world. They prefer a flexible work schedule, not your typical 9 to 5. They are self-starters but crave constant and immediate feedback. So get ready – your world is about to change. The Zoomers have arrived.

Copyright (c) 2022. Brian Smith – Power Link Dynamics. Not to be reproduced without permission. Are you looking for a keynote speaker, planning a lunch-n-learn or training session? To find out more about Brian and what he can do for you and your organization, visit https://briansmithpld.com or email: brian@briansmithpld.com

Everything You Do is a Matter of Choice

My ex-wife and I have a good relationship. I consider her one of my closest friends. Divorce can be adversarial or not – it’s a choice. You can decide to drag out the proceedings by not negotiating in good faith, or you can come to an agreement with which you can both live. Everything you do is a matter of choice. You may not like the options you have to pick from – but it is a choice. You can choose to do nothing – and see what happens – or you can choose to do something and hopefully end up with what you want. Everything you do is a matter of choice.

Worth Remembering – “It is in your moments of decision that your future is shaped.” – Robbins

You can choose to chastise your employees for making a mistake, or you can choose to teach them the way you’d like it done so they don’t make the same mistake a second time. You can choose to belittle them in front of their peers, or you can choose to have a private conversation. You can choose not to give credit where credit is due or praise an individual or team in front of the entire department or organization – and let everyone know that it was their idea that turned the situation around – not yours. Everything you do is a matter of choice.

Worth Remembering – “It’s easy to make decisions once you know what your values are.” – Disney

The next time you are faced with making a choice – do what I do. Ask yourself a series of questions, and then decide on the best course of action that will get you what you want.

Ask Yourself:

  • What’s in it for me? What do I want? You have to name it to claim it.
  • Is there a lesson here? What am I supposed to be taking away from this, so I don’t repeat it?
  • If I do this – what will happen? If I do that – what will happen? Pick one
  • If I decide to do nothing – what’s the worst thing that might happen? If you decide to do nothing that is a choice.
  • What do I need to do to get what I want? Am I willing to do that?
  • If I choose and end up not getting what I want – what am I prepared to do next?

Worth Remembering – “Make good choices today, so you don’t have regrets tomorrow.” – Unknown

Keep in mind that what happens in Vegas never stays in Vegas. Google rules the world, and it never forgets. You are free to choose what you do and post online, but you are not free to alter the consequences of your decisions. Someone will find it if it is out there on the dark web. So, make sure whatever you decide to do – you can live with it. Everything you do is a matter of choice.

Copyright (c) 2022. Brian Smith – Power Link Dynamics. Not to be reproduced without permission. Are you looking for a keynote speaker – planning a lunch-n-learn or training sessions? Brian has been recognized as one of the Top 200 Biggest Voices on Leadership to follow. To find out more about Brian and what he can do for you and your organization visit – https://briansmithpld.com

We Need Leaders Who We Can Trust & Believe In

What does it say about the world we live in when we question the honesty and integrity of the people in leadership positions both in government and the private sector? What does it say about the world we live in when governments need to pass laws requiring Chief Executive Officers and Chief Financial Officers of Corporations to sign off on their company’s financial results? And if found to be false, they can face criminal prosecution. Now – more than ever, we need leaders who we can trust and believe in.

Worth Remembering … “Leaders walk their talk; in true leaders, there is no gap between the theories they espouse, and their practice.” – Warren Bennis

What does it say about a leader if they behave one way in public and behave a different way behind closed doors? Does that mean there are two kinds of ethics: business and personal? If there are two kinds of ethics, does that mean it’s ok to lie, cheat and con your customers and employees, but not your family and friends? At times, it must get confusing for leaders to remember what hat they’re supposed to be wearing.

Worth Remembering … “In organizations where people trust and believe in each other, they don’t get into regulating and coercing behaviours. They don’t need a policy for every mistake. People in these trusting environments respond with enormous commitment and creativity.” – Walter Wriston.

What are ethical or unethical behaviours? How should a true leader behave? True leaders keep their word and honour their commitments. True leaders don’t just promise to stick up for people and have their back – they do it. True leaders don’t just preach fairness; they practice it. And they don’t just counsel others about honesty and integrity; they live it every day, both in public and behind closed doors. What they say and their actions are congruent. They are the same. You can’t be ethical some of the time – you must be ethical all the time. You can’t be ethical at home and not at work or vice versa. You’re either ethical, or you’re not. We need leaders who we can trust and believe in.

Copyright (c) 2022. Brian Smith – Power Link Dynamics. Brian has been recognized as one of the Top 200 Biggest Voices in Leadership to Follow in 2022. To find out more about Brian and what he can do for you visit, https://briansmithpld.com