Learn to Delegate or You Will Die a Slow Death

You’ve got to give up control to get control. Great leaders understand that they can’t do it alone. Great leaders understand that they need to teach others what they need to know and then get out of their way and let them do it. Great leaders understand that if they don’t delegate some of their responsibilities to others, they are robbing them of their opportunity to grow. Learn to delegate or you will end up with a group of people who can’t do anything on their own.

Worth Remembering … “Never learn to do anything. If you don’t learn, you’ll always find someone else to do it for you.” – Mark Twain

Eight Effective Delegation Steps

1 – Decide what you want to delegate: You need to be very clear on what task you are going to delegate and make sure you give them all the tools they will need to complete it.

2 – Decide who you are going to delegate to: Who is capable, and more importantly, who is willing to take on more responsibility?

3 – Create a teachable moment: Demonstrate the task – have them perform that task while you observe them – and once you think they can perform the task satisfactorily – have them do it one more time for good measure.

4 – Ask questions so you know learning has taken place: You need to ask some good open and closed questions to make sure they know what needs to be done.

5 – Monitor their performance: Make sure you follow up with the person shortly after leaving them on their own for the first time. People do what you inspect not what you expect. Follow up – follow up – follow up.

6 – Keep the lines of communication open: Let them know that you are there to support them in any way you can. If they have questions , concerns or issues that need to be addressed let them know that your door is always open.

7 – Hold the person accountable for the results: Standards, like quality, are not open for debate. Hold them accountable for the results, but give them some latitude on how they do it. Resist the urge to micro-manage.

8 – Be a cheer leader: Praise performance. Be quick to acknowledge what they have accomplished.

Worth Remembering … “If you are having as much fun running a big corporation as you did running a piece of it, then you are probably interfering too much with the people who really make it happen.” – James Burke

Whenever you pick up a piece of paper or go to take on a task, I want you to ask yourself, “Is there anyone else who should be doing this besides me?” If the answer is yes – learn to delegate or you will die a slow death.

Copyright (c) 2020. Brian Smith – Power Link Dynamics. Not to be reproduced without permission. To find out more about Brian and what he can do for you and your organization please visit: https://briansmithpld.com or contact him directly – brian@briansmithpld.com

Are You Asking The Right Type of Question?

Are you looking for answers? Not getting the answers you are looking for? Maybe it’s because you aren’t asking the right type of question. If you learn to ask the right type of questions and listen, really listen to the answers, chances are others will tell you everything you need to hear.

Worth Remembering ... “I listen to understand – not necessarily to agree” – Dale Carnegie

Depending on what you want to know, you have four basic types of questions that you can ask.

Open Ended Questions – If you are wanting to promote dialoge then you need to ask an open ended question. Ask a question that requires more than a one word answer from the other person. – Example: “What kind of options are you looking for?”

Closed Questions – When a one word answer will do. A closed question gives the person limited options as to how to respond to your question. – Example: “What colour?”

Clarifying Questions – A non-judgemental question when you want to verify what was said. – Example: “So if I heard you correctly you said …..”

Problem Solving Questions – Sakichi Toyoda, the Japanese Industrialist, inventor, and founder of Toyota Industries, developed the 5 Whys technique. If you are looking to solve a problem try asking “Why”until you discover what problem, or problems need to be solved before you get the desired results. Some solutions may be simple, while others may be more complex. You might uncover more problems then you think you had. – Example: “The shipment didn’t get delivered on time – Why?”

Worth Remembering … “I know you believe you understand what you think I said, but I’m not sure you realize that what you heard is not what I meant.” – Robert McCloskey

Are you asking the right type of question?

Copyright (c) 2020. Brian Smith – Power Link Dynamics. Not to be reproduced without permission. To find out more about Brian and what he can do for you and your organization visit: https://briansmithpld.com

Avoidance Is Not Conflict Resolution

You can’t ignore a conflict in hopes that it will go away. Avoidance is not conflict resolution. Conflict and disagreements are unavoidable. Whenever you have more than one person in the room you’re going to have some type of conflict or disagreement. Two people can’t be expected to agree on everything. When dealt with in a respectful and positive way, conflict provides an opportunity for both parties to grow.

Worth Remembering … “Problem solving is a having the ability to directly and positively face and resolve difficult situations.”

If you are going to resolve it, you must first understand what caused it. Was it competitive feelings, personal jealousy or resentment, the desire to sabotage someone else’s idea, dissension caused by poor listening skills, lack of good communication skills or a lack of trust? Remember – avoidance is not conflict resolution. It is not going to go away by walking away. You need to deal with it.

Here are five things you can do to resolve conflict.

1 – Provide more information to make discussions productive rather than contentious. Lack of information or not the right information could be the reason behind the conflict.

2 – Ask for solutions. I would never let anyone come to me with a problem and not ask them what would they do to resolve it. If their solution sounds reasonable, and is doable, then go with it.

3 – Establish common goals, In the big scheme of things the differences may not be too far apart. You may discover you both want much of the same thing.

4 – Managing your emotions and keeping your ego in check is key to resolving conflict. Make saving the relationship your number one priority.

5 – Do not force a consensus. Develop a plan of action that is right for both parties. Something that you can both live with. Learn to pick your battles. Sometimes the conflict is not worth damaging or destroying a relationship.

Worth Remembering … ” An eye for an eye will only make the whole world blind.” – Mahatma Gandhi

My final thought on resolving conflict. We are emotional beings, and sometimes we say things in the heat of the conflict that we wish we could take back. Words are powerful. They can leave an invisible scar. We can use them to build people up or tear them down. Choose your words wisely.

Copyright (c) 2020. Brian Smith – Power Link Dynamics. Not to be reproduced without permission. To find out more about Brian and what he can do for you and your organization visit: https://briansmithpld.com

Sometimes Good Enough is Good Enough

Sorry if I am the one to burst your bubble but nobody is perfect. Not even you. You do not need to handicap yourself by carrying around that kind of burden. Aim for the bull’s-eye? Absolutely. Strive for perfection? Yes – always – but understand that sometimes you cannot attain the unattainable. Sometimes you are going to fall short and miss the target. Do not beat yourself up over it. You can take pride in the fact that you did your very best. That you gave it your all. And if you truly gave it your all, then you have no more to give. You can only give 100%. Learn to accept that what is is, short comings and all. Eliminate the stressors in your life, chances are you will live longer.

Worth Remembering … “An environment that calls for perfection is not likely to be easy. But aiming for it is always good progress.” – Thomas Watson Jr.

According to most psychologists’ people move in the direction that is opposite to the direction they want to avoid. In other words, perfectionists strive for perfection because they do not feel that they are perfect. Because they somehow feel inferior to other people in certain situations and try to overcome their perceived short comings. In the long run, striving for perfection can destroy your self-confidence. In most cases perfection is highly overrated.

Worth Remembering … “Perfection is not attainable, but if we chase perfection, we can catch excellence.” Vince Lombardi

Paralysis by analysis. Over thinking can be a deal breaker. There is no such thing as the perfect plan. You cannot think of everything that could or would go wrong. If you wait for perfect before executing your plan, when early action would have been preferable, you stand the chance of missing your opportunity for success. In most cases perfection is highly over rated. Sometimes good enough is good enough.

Copyright (c) 2020. Brian Smith – Power Link Dynamics. Not to be reproduced without permission. To find out more about \Brian and what he can do for you and your organization visit: https://briansmithpld.com or contact him directly at: brian@briansmithpld.com