You can’t ignore a conflict in hopes that it will go away. Avoidance is not conflict resolution. Conflict and disagreements are unavoidable. Whenever you have more than one person in the room you’re going to have some type of conflict or disagreement. Two people can’t be expected to agree on everything. When dealt with in a respectful and positive way, conflict provides an opportunity for both parties to grow.
Worth Remembering … “Problem solving is a having the ability to directly and positively face and resolve difficult situations.”
If you are going to resolve it, you must first understand what caused it. Was it competitive feelings, personal jealousy or resentment, the desire to sabotage someone else’s idea, dissension caused by poor listening skills, lack of good communication skills or a lack of trust? Remember – avoidance is not conflict resolution. It is not going to go away by walking away. You need to deal with it.
Here are five things you can do to resolve conflict.
1 – Provide more information to make discussions productive rather than contentious. Lack of information or not the right information could be the reason behind the conflict.
2 – Ask for solutions. I would never let anyone come to me with a problem and not ask them what would they do to resolve it. If their solution sounds reasonable, and is doable, then go with it.
3 – Establish common goals, In the big scheme of things the differences may not be too far apart. You may discover you both want much of the same thing.
4 – Managing your emotions and keeping your ego in check is key to resolving conflict. Make saving the relationship your number one priority.
5 – Do not force a consensus. Develop a plan of action that is right for both parties. Something that you can both live with. Learn to pick your battles. Sometimes the conflict is not worth damaging or destroying a relationship.
Worth Remembering … ” An eye for an eye will only make the whole world blind.” – Mahatma Gandhi
My final thought on resolving conflict. We are emotional beings, and sometimes we say things in the heat of the conflict that we wish we could take back. Words are powerful. They can leave an invisible scar. We can use them to build people up or tear them down. Choose your words wisely.
Copyright (c) 2020. Brian Smith – Power Link Dynamics. Not to be reproduced without permission. To find out more about Brian and what he can do for you and your organization visit: https://briansmithpld.com