https://www.podbean.com/media/share/pb-45cer-19789bd
If you look up empathy in the dictionary, it means being aware of and sharing another person’s feelings, experiences and emotions. Empathy is the action of understanding. When did trying to see things from another person’s point of become taboo? There is a big difference between hearing and listening. Hearing is that you heard something – listening is you understood what you heard. Having the ability to really listen to someone is an aquired skill. We are not “wired” to be a good listener, but we can learn how. Listen to my latest Confessions of a Reformed Control Freak Podcast and discover the three key listener skills you need to master to become a great listener. Remember listening is as essential to communication as speaking.