Great article on the 5-Cs of communicating. We communicate 93% of the time – not by what we say – but how we non-verbally say it. Remember – You’re speaking volumes just by the tone of your voice (38%) and your body language. (55%). It’s one of my Top Ten Sins Most Managers Make – Confession Nine: “People hear what they see – Not what you say” – Enjoy

SHRM (Society for Human Resource Management) Official Group Group News | LinkedIn.