“One of the indispensable functions of informal organizations – is that of communication” – Chester Barnard. Think of a job that you could do in your life time that didn’t involve communicating with others? Ken Blanchard is his book, The One Minute Manager – said that communication is the breakfast of champions. I can’t think of a more valuable skill for managers to have than the ability to communicate effectively up, down and across the organization. If you can’t communicate you can’t manage – period!
Research conducted by Dr. Ralph Nichols would suggest that humans aren’t built to be good communicators – but we are born with the ability to learn how. The power of the spoken and unspoken word can’t be overlooked. The words you choose and how you go about saying them can be the catalyst for action or in-action. You can choose to build people up or tear them down simply by the tone of your voice and the non-verbal massages your body language sends. In Barrack Obama’s case his ability to communicate effectively inspired a Nation – and changed our World forever.
Take a moment and think about what it would mean to you if you could improve your ability to communicate and interact more effectively with the people you work with and come in contact with. Don’t put your career at risk. Invest in yourself – Learn how to build collaborative teams, develop relationships, resolve conflict and deal with difficult people. Go ahead – you’re worth it. “Powerful Communication Strategies – Bridging The Generation & Gender Gap” – June 16 – Ottawa.