Would You Work For You?

judge-with-gavel1Would you work for you? Would you work for a Boss who belittles you, and berates you in front of your co-workers, instead of behind closed doors? Would you work for a Boss who always needs to be right – even when they are wrong.? Would you work for a Boss who promises you something one day – and then takes it away from you the next? Does this sound all too familiar? Chances are we’ve all worked for a Boss just like that. I believe great Bosses aren’t born – they’re made. If given the chance, what kind of Boss would you be? Take a moment and think about that. If you had to put a list together of the top ten things a great Boss should be – what would you put on your list?

I think a great Boss should be:

  1. Patient: Able to accept or tolerate delays, problems, or suffering without becoming annoyed or impatient.
  2. Open-minded: Be willing to accept new ideas.
  3. Honest: The quality of being honest.
  4. Empathetic: Show an ability to understand and share the feelings of others.
  5. Flexible: Demonstrate a willingness to change or compromise.
  6. Trustworthy: Have the ability to be relied on, to be honest, or truthful.
  7. Fair: Treat others in a way that is right or reasonable and not allowing personal opinions to influence their judgement.
  8. Consistent: Acting or doing things in the same way over time, especially to be fair or accurate.
  9. Loyal: Give firm and constant support or allegiance to a person or organization.
  10. Compassionate: Feeling or showing sympathy and concern for others regardless of their standing or position.

People don’t quit companies – they quit lousy Bosses. Always remember that you get to decide what kind of Boss you want to be. Culture is created from the top down, never the bottom up. Most people, if given a choice, would rather not be the Boss. But everyone gets to decide what kind of Boss they want to follow. Keep that in mind the next time you’re given the opportunity. Be the kind of Boss you’d like to follow. Ask yourself – would you work for you? If the answer is no – then you need to change.

Copyright (c) 2018. Brian Smith-PLD. Not to be reproduced without permission. Are you looking for a keynote speaker or someone to conduct an in-house training session on soft-skills training or leadership development? To find out more about Brian and what he can do for you and your organization visit https://briansmithpld.com

Why Women Make Better Leaders

 

 

EmpathyWhy women make better leaders can be summed up in just one word – “Empathy”. (The ability to see it from another person’s point of view). Women seem to come by it naturally, while most men have to work at it. Dee Dee Myers – author of “Why Women Should Rule The World” believes that women are more successful at managing small businesses because women can make people accountable for their actions but, they are also there to support them. “Females have the trait, where maybe most males do not”. Mary Matalin, former counsellor to President George W. Bush and Vice President Cheney was quoted as saying – “Women around the world are rewriting history at a ferocious pace with or without mans permission”. It’s easy to argue that men haven’t been doing such a good job lately of managing things. That’s not a political statement – I’m just stating the facts. In the words of Bob Dylan – “The times they are a changing”.

It’s great to see that more and more women are taking up a seat at the boardroom table and leading Fortune 500 Companies. Women are outpacing men in starting their own small businesses. According to research conducted by The Centre for Women’s Business – 1 in 5 of all firms generating 1 million dollars or more in sales is owned by women. The Seventh Annual Business Report, commisioned by American Express, finds that the number of businesses owned by women has more than doubled in 20 years, as has their revenue. Women are starting an average of 849 new businesses per day, up 3% from 2016. There are 11.6 million women-owned businesses in the United States, employing nearly 9 million people and generating more than 1.7 trillion in revenue. Facts and figures published by Statistics Canada on Canadian Women Entrepreneurs tell a similar story. Of all the small and medium-sized enterprises in Canada – 47% are entirely or partly owned by women. The average net profit of female-owned businesses has increased from 52% of male-owned businesses to 89%. Based on these numbers I think it’s safe to say the glass ceiling has been shattered.

Putting gender aside, what does it really take to be a successful owner or manage a small business?

Successful small business owners and managers:

  • Understand themselves and how their attitude affects others.
  • Understand how their reaction to any given situation affects the outcome.
  • Have a positive attitude about themselves – which causes others to have confidence in them.
  • Understand that every situation is different, so they know they must behave and respond differently.
  • Realize that they need their people more than their people need them. They would look pretty silly trying to run things by themselves. There’s strength in numbers.
  • Know they don’t have to have all the answers, all of the time. If they surround themselves with capable people, someone on their team will.
  • Must lead by example. That sounds easy to do but it means never compromising your principles and honouring what you hold to be true – honesty, integrity and always doing what is right.

I could go on and on – but I think you get the point. Women deserve far more credit then they have been given. It’s time that ALL men realize a women’s place is far more than being barefoot and pregnant. If you’re looking to develop 21st Century leadership skills, start with empathy. Learn to count to 10 or 20 if need be, before you react. See things from the other person’s point of view. Trust me – you’ll be glad you did and so will the people who work with you.

Copyright (c) 2017. Brian Smith – Power Link Dynamics. Are you looking for a professional speaker or seminar leader who can entertain and inform on a variety of soft-skills topics? Give Brian a call. He will customize a program that is right for you, your people and your organization. To find out more visit https://briansmithpld.com

Have You Ever Wondered Why?

images (2)I am the first one to admit that I’m not the smartest person in the room. I’m certainly not the brightest color in a box of crayons – but come on – give me a break. The fact of the matter is people do some pretty dumb stuff. Some people say you can’t fix stupid – and I’m starting to believe them. Stupidity, for the most part, is a choice. Some people choose to be dumb.

Have you ever wondered why people don’t wait to get on the elevator until you have gotten off? Have you ever been riding up or down the elevator, have it stop on your floor, and before you have a chance to get off – someone starts trying to get on? What were they thinking?

Have you ever wondered why people wait in the checkout lane, holding up everyone else in the lineup, until after the cashier has finished ringing in and bagging their items before they get out their wallet or purse to pay for their purchase? At what point did they realize they’d have to pay before leaving the store?  And worse yet – they start rummaging through their pockets or purse for the exact change. It’s like they are in their own little world – oblivious to everyone else. What were they thinking?

Have you ever wondered why some people wait until they get to the counter before deciding what they want to eat? Fast food restaurants put the menu in bright lights, with fancy pictures above the counter so you can decide your meal choice before it’s your turn to put in your order. They call it Fast Food for a reason.  Get with the program people. What were they thinking?

Have you ever wondered why some people haven’t figured out what the passing lane is all about? Have you ever been stuck behind someone going 102 miles an hour – trying to pass a truck doing 100? Worse yet is being stuck behind a truck trying to pass another truck and both are barely going the recommended speed.  If you are holding someone up behind you – then you are going too slow. Put it in gear and stay in the slow lane. That’s what the slow lane is for. What were they thinking?

To steal a line from Larry Winget – The Pitbull of Personal Development (R) – “People are idiots and I can prove it”. If you haven’t tuned into Larry I recommend you check him out. (www.larrywinget.com) – If you’re like me – you won’t be disappointed. Have you ever wondered why people do some dumb stuff? I’ve cited just four examples. Feel free to add yours to my list.

Copyright (c) 2017. Brian Smith-PLD. Are you looking for a Professional Speaker or Seminar Leader who can entertain and inform your audience on a variety of topics including team building and leadership development? Visit https://briansmithpld.com

How to Build a Relationship With Just About Anyone

Conflict Resolution 2Practice the 3 R’s – to establish trust and build relationships with the people you work with and interact with. Have you ever met someone for the very first time and thought, “Yuck – what a dink?”. (I don’t mean Double Income No Kids). There is just something about them that you don’t like. For what ever reason they rub you the wrong way. The truth of the matter is sometimes you have to work with – or interact with – people you don’t like. Even if you don’t like them – you still need to find a way to work with them. I have a solution for you. Think of someone who you work with that for what ever reason, you are having difficulty getting along with them. I want you to try this little experiment and see if it helps repair that relationship or a least make it bearable. I call it the 3 Rs to building relationships and establishing mutual trust with just about everyone and anyone.

Rapport: Start a conversation and find out something about them that you can talk about. What are their hobbies? Do they have children, play sports or read books? What do they love to do in their spare time? You can’t build a relationship with anyone that you haven’t established a rapport with first. Get them talking about themselves or what they love to do, and you are on your way to the next step. You are on your way to likeability.

Relationship: People like to hang around with, and interact with people they like. The more conversations you can have with that person or persons, the more likely it is that you are breaking down those barriers and are becoming more likable. Soft-skills – the ability to communicate and interact more effectively with others is a necessary skill in building relationships. Building a relationship is key to getting along with people – even the ones you don’t like.

Respect:  You don’t respect anyone you haven’t built a relationship with first. Out of a relationship comes mutual respect. You might not agree with everything they have said or done – but because you have built a relationship with them, you will respect the fact that they have a right to their own opinion and a right to live their lives as they see fit. We tend to agree to disagree with people we respect.

If you have navigated the three-step process successfully you will be able to establish trust in your relationship with the people you work with and interact with. You never trust anyone you don’t respect first. As friends, parents, managers, leaders, and coaches sometimes you need people to take a leap of faith. Sometimes you don’t have all the answers and need them to trust you. If you have established mutual respect in your relationships, then they will trust you. They will take that leap of faith knowing that you would never set them up for failure. They’ll know you have their best interest in mind.

Copyright (c) 2017. Not to be reproduced without permission. To find out more about Brian and what he can do for you and your organization visit https://briansmithpld.com