Let’s Get Focused Online Courses Launched

Great news!!! I’ve just launched my “Let’s Get Focused” professional development online courses. Are you looking for an online course to enhance your ability to communicate and interact more effectively, build collaborative teams, learn how the brain effects behavior or ways to manage information overload and change in the workplace? Training doesn’t have to end after you have completed the courses. I offer unlimited access, 24/7 follow-up, live question and answer sessions and one-on-one coaching. Visit https://letsgetfocused.teachable.com – Don’t put your career or organization at risk. Learn to manage and lead the 21st. Century way. I will show you how.

International Institute of Municipal Clerks Conference

Great News!!! I will be speaking at this years International Institute of Municipal Clerks Conference in Birmingham Alabama on May 23rd. Are you looking to enhance your ability to communicate and interact more effectively regardless of gender or generation? I will be delivering 3 sessions that day. “Powerful Communication Strategies: Bridging the Gender and Generational Gap” – “Confessions of a Reformed Control Freak: The Top Ten Sins Most Managers Make & How to Avoid Them” and “You Don’t Have to Like Them – Just Learn to Work with Them: Collaborative Team Building and Performance Improvement”. If you’re attending the conference please drop in and say hi. If you’re thinking of attending the conference you still have time to register. I promise you won’t be disappointed.

To find out more about Brian and what he can do for you and your organization please visit: https://briansmithpld.com

Different Folks Requires Different Strokes

Control Freak 7Yes, I admit it. I was once a control freak! I was an “old school” micro-manager. Trust me – in my 40+ year career as an award-winning entrepreneur and general manager for a major corporation, I’ve made my fair share of mistakes. I’m here to confess my number one sin in the hope that first-time supervisors, managers and business leaders will learn what not to do. I also think there’s a lesson here for seasoned veterans who developed their management style in the late 1960’s like I did. Social psychologist Douglas McGregor referred to it as a “Theory X” style of management. Managers who adopted this style believed that workers were inherently lazy and needed to be bullied or brow-beaten into performing their work.  Employees were never to question authority.  “Do as I say – not as I do. When I tell you to jump – the only thing you can ask is how high”. There are still a number of managers and business leaders out there who continue to manage and lead that way. They manage and lead by intimidation. I’m here to tell you the days of the “Bully Boss” are over.

#Worth Remembering …The definition of insanity is doing the same thing – expecting a different result” – Albert Einstein

Times have certainly changed for the better. If I knew then what I know now there is no question I would have managed differently. After reading this article I hope you’ll manage differently too. What you need to decide is – will the management style that got you here – be the same style that will help you be as successful moving forward? I believe we’re not born knowing how to manage or lead others effectively. I believe it’s a learned behaviour. We all start out making certain assumptions, based on our past experiences and perceptions, as to the kind of role we think managers and leaders need to play. But we also know, based on our experiences, that our perceptions may not always be correct and that sometimes we have to change our way of thinking to become better at what we do. Today’s managers and business leaders need to change the way they manage others to stay in step with an ever-changing workforce. Different folks require different stokes. It’s now about inclusion – not exclusion. It’s now about building collaborative teams.

#Worth Remembering … One of the most important things about being a good manager is to rule with a heart. You have to know the business, but you have to know what’s at the heart of a business and that’s people. – Oprah Winfrey

Daniel Goleman, in his groundbreaking book – “Working with Emotional Intelligence”, might have said it best. “We are being judged by a new yardstick; not just how smart we are, or by our training and expertise, but also by how well we handle ourselves and each other”. Emotional intelligence often referred to as soft-skills now plays a more pivotal role in how we manage and lead others. If you can’t connect on an emotional level with the people you work with and interact with – then you stand little chance of being successful. Productivity and profitability is still the name of the game. That will never change. But how we get there has. People like to work with people they like. And the only way to get people to like you is to work with them in a way that they like. It’s no longer about your technical ability. It’s about your ability to connect with others, communicate, educate and delegate in a style that they like. If you can’t do that then you can’t manage or lead. It’s no longer my way or the highway. It’s about our way. You need to learn to manage and lead the 21st Century way. You need to change because they aren’t going to.

Copyright (c) 2018. Brian Smith-PLD. Not to be reproduced without permission. Are you looking for a keynote speaker or workshop facilitator who can deliver an entertaining and informative session on a variety of soft skills topics? To find out more about Brian and what he can do for you and your organization visit https://briansmithpld.com

 

Would You Work For You?

judge-with-gavel1Would you work for you? Would you work for a Boss who belittles you, and berates you in front of your co-workers, instead of behind closed doors? Would you work for a Boss who always needs to be right – even when they are wrong.? Would you work for a Boss who promises you something one day – and then takes it away from you the next? Does this sound all too familiar? Chances are we’ve all worked for a Boss just like that. I believe great Bosses aren’t born – they’re made. If given the chance, what kind of Boss would you be? Take a moment and think about that. If you had to put a list together of the top ten things a great Boss should be – what would you put on your list?

I think a great Boss should be:

  1. Patient: Able to accept or tolerate delays, problems, or suffering without becoming annoyed or impatient.
  2. Open-minded: Be willing to accept new ideas.
  3. Honest: The quality of being honest.
  4. Empathetic: Show an ability to understand and share the feelings of others.
  5. Flexible: Demonstrate a willingness to change or compromise.
  6. Trustworthy: Have the ability to be relied on, to be honest, or truthful.
  7. Fair: Treat others in a way that is right or reasonable and not allowing personal opinions to influence their judgement.
  8. Consistent: Acting or doing things in the same way over time, especially to be fair or accurate.
  9. Loyal: Give firm and constant support or allegiance to a person or organization.
  10. Compassionate: Feeling or showing sympathy and concern for others regardless of their standing or position.

People don’t quit companies – they quit lousy Bosses. Always remember that you get to decide what kind of Boss you want to be. Culture is created from the top down, never the bottom up. Most people, if given a choice, would rather not be the Boss. But everyone gets to decide what kind of Boss they want to follow. Keep that in mind the next time you’re given the opportunity. Be the kind of Boss you’d like to follow. Ask yourself – would you work for you? If the answer is no – then you need to change.

Copyright (c) 2018. Brian Smith-PLD. Not to be reproduced without permission. Are you looking for a keynote speaker or someone to conduct an in-house training session on soft-skills training or leadership development? To find out more about Brian and what he can do for you and your organization visit https://briansmithpld.com