Category Archives: Personality Types

How To Work With Your Boss And Live To Talk About It

brian smith-pld, Coaching, Dealing with Difficult People, Entrepreneurship, Leadership Development, Management, Management Training, Mentorship, Personal Development, Personality Types, Professional development, Reformed Control Freak, Self-Help, Soft-Skills Training, Teacher, Uncategorized

Working with and being managed or supervised by someone with a different way of communicating and interacting with others can be challenging. You need to keep one thing in mind – you aren’t going to change them. The key is to work with them the way they like. How do they want to communicate and receive information? How do they prefer to interact with others? How do they like to be managed? I believe we develop our way of communicating and interacting with others at a very young age which heavily influences how we manage ourselves and others.

Worth Remembering – “When you change the way you look at things. The things you look at change.”

Understanding yourself and the behaviour of others, especially your boss, will give you valuable insights into adapting your behaviour to be more in tune with theirs. I use a behavioural assessment tool developed by Dr. William Marston called DISC. It identifies the four distinct styles of behaviour, how each type prefers to communicate and interact with others, and how they manage others and like to be managed.

Here are a few tips to help you work with your boss and live to talk about it.

D – Dominate personalities are direct, results-orientated and uncompromising.

  • They prefer bullet points. Don’t ramble on – keep it short and get to the point.
  • Be prepared and organized. Don’t waste their time.
  • They aren’t big on small talk., so don’t try to build a personal relationship.

I – Interactive personalities are collaborative, enthusiastic and talkative.

  • Help them get organized and put details in writing.
  • Provide ideas for implementing their action plans.
  • Allow time in their schedule for relaxing and socializing – relationships are important to them.

S – Steadiness personalities value teamwork and a quiet, calm environment.

  • Don’t interrupt them when they are speaking.
  • Show sincere interest in them.
  • Ask specific questions to draw out their goals and objections.

C – Conscientious personalities are detail-orientated and meticulous.

  • Approach them in a straightforward, direct way.
  • Don’t force a quick decision. Be clear about deadlines and expectations.
  • Provide information backed by data, facts and reliable sources.

Remember – you will not change your boss, but you can learn to work with them and live to talk about it.

Copyright (c) 2023. Brian Smith – Power Link Dynamics. If you want to learn about DISC and how it can help you communicate and interact more effectively with others, please contact me – at brian@briansmithpld.com – Visit my website and download a Free DISC Ebook – “Understanding Behaviour and How It Impacts Performance.” – my gift to you in celebration of #internationlwomensday2023 – https://briansmithpld.com/free-download/

Different Strokes for Different Folks – The Sweet Science of Great Coaching

brian smith-pld, Coaching, Entrepreneurship, Leadership Development, Management, Mentorship, Personal Development, Personality Types, Professional development, Reformed Control Freak, Self-Help, small business owner, Soft-Skills Training, Teacher, Uncategorized

Think of a coach you admire – what about their style that you like? What don’t you like? If you were to write down ten key traits that you believe a great coach should possess – what would you write down on your list? (Traits like patience, open-mindedness, flexible, empathetic, good communicator, excellent listener, a problem solver, knowledgeable, etc.) I don’t believe you are born a great coach. I think great coaches are made. You can be the kind of coach you want to be. You don’t have to be the most intelligent person in the room to be the most successful coach.

Worth Remembering – “The main ingredient for stardom is the rest of the team.” – John Wooden

I believe we are born with a particular style – a particular way of behaving – that heavily influences how we communicate and interact with others. Great coaches can assemble a group of people with different personalities, different skill sets, and varied backgrounds and mould them into a cohesive, collaborative team by identifying how they prefer to be coached and working with them in the way they like. If you can adapt your coaching style to be more in tune with how they want to be coached – chances are they will be more receptive because you are coaching them the way they like.

Worth Remembering – “The task is not to change human beings. The task is to multiply team performance by putting to use whatever strength there is in individuals.” – Peter Drucker.

Understanding yourself well and the behaviour of others will improve your relationships at work and home by increasing your willingness to change how you interact and respond to others who have a different type of behaviour than yours. Several assessment tools are available to help identify a person’s behavioural type. I use an assessment tool based on Dr. William Marston’s DISC Theory. Marston believed that are four distinct styles of behaviour: Dominate, Interactive, Steadiness and Conscientious, and each type communicates, interacts and prefers to be coached differently.

Worth Remembering – “To reach your goals and dreams, you must learn to assist others in reaching theirs.” – Joe Gibbs

If you are a coach that believes in science, then you should have four different approaches to coaching.

Dominate Personalities: Be direct. Make communication brief and to the point. Respect their need for autonomy. Be clear about rules and expectations. Resist the urge to micromanage.

Interactive Personalities: Be relaxed and friendly. Let them verbalize their thoughts and feelings. Provide written details. Keep the conversation light – use humour.

Steadiness Personalities: Provide a consistent and secure environment. Be logical and systematic in your approach. Be patient and let them adapt slowly to changes. Provide written instructions.

Conscientious Personalities: Give clear expectations and deadlines. Be precise and focused. Let them know your high standards are not negotiable, but how you accomplish them could be.

If want to be a great coach, then remember different strokes for different folks and the sweet science of great coaching.

Copyright (c) 2022. Brian Smith – Power Link Dynamics. Not to be reproduced without permission. Are you searching for a corporate trainer for yourself or your team? To find out more about Brian and what he can do for you and your organization, visit https://briansmithpld.com

Up Your Leadership EQ!

brian smith-pld, Coaching, Coping with Stress, Dealing with Difficult People, Entrepreneurship, Leadership Development, Management, Personal Development, Personality Types, Professional development, Reformed Control Freak, Self-Help, small business owner, Soft-Skills Training, Teacher, Uncategorized

EQ – Emotional Quotient – known as emotional intelligence or soft skills is the ability to understand, use, and manage your emotions in positive ways to reduce stress, communicate effectively, empathize with others, overcome challenges and defuse conflicts. Daniel Goleman, in his groundbreaking book “Working With Emotional Intelligence,” said it best. “We are being judged by a new yardstick; not just how smart we are, or by our training and expertise, but also how well we handle ourselves and each other.” Sixty-seven percent of the competencies needed to manage or lead others are emotionally based. If you can’t make an emotional connection and establish a relationship with those on your team, you will be a lousy manager or leader. If you want to continue retaining and attracting talent, up your leadership EQ!

Worth Remembering … “One of the most important things about being a good manager or leader is to rule with a heart. You have to know the business, but you also have to know what’s at the heart of the business and that’s people.” – Oprah..

We may live in a hi-tech world, but your soft skills – empathy, patience, flexibility, open-mindedness and the ability to communicate and interact with others – play a more significant role in your success. For the first time in our life, we have the potential to work with four different generations at the same time. Each generation – Boomers, Gen X, Millennials and the newest Generation – Gen Zs; communicates, interacts with others, manages and likes to be managed differently. Each generation has different values, wants and needs. Each generation prefers to be managed, communicated with and led a certain way. The successful manager or leader will be the one who can adapt their management or leadership style to work with others the way they like.

Worth Remembering … “Soft skills won’t guarantee you the promotion. But not having them puts you at risk of not even getting the offer.” – Brian Smith..

Research by McClelland, Goleman, Kouzes and others tells a compelling story about the link between an organization’s success and its leaders. Emotional intelligence / soft skills are the magic ingredient that separates the mediocre from the exceptional performing companies. Senior managers or leaders with a high EQ component were 20% more profitable and had less staff turnover. How much fun are you to be around? People like to work with people they like. People want to work for an organization that makes them feel accepted and valued as essential team members. How often do you get out of your office and have a friendly conversation? How often do you sit in the lunch room, getting to know your team members for more than the job they do? If you want to continue retaining and attracting talent, up your leadership EQ!.

Copyright (c) 2022. Brian Smith – Power Link Dynamics. Not to be reproduced without permission. To find out about Brian and what he can do for you and your organization visit: https://briansmithpld.com

Think it, Act it, Become it. You Are Whoever You Think You Are

brian smith-pld, Coaching, Entrepreneurship, Ethics, Leadership Development, Management, Mentorship, Personal Development, Personality Types, Professional development, Reformed Control Freak, Self-Help, small business owner, Soft-Skills Training, Teacher, Uncategorized

Your internal dialogue has everything to do with the image you project externally. You are whoever you think you are – it’s a self-fulfilling prophecy. If you think you can – or can’t – you’re usually right. If you feel you can’t, you’re beating yourself before you even start. David believed he could defeat Goliath. He had confidence in his ability to get the job done. Great managers and leaders aren’t born – they’re made. You need to believe in yourself and have confidence in your ability to be a great manager or leader

Worth Remembering … “Dress how you want to be addressed.” – Unknown

Image is everything. How we dress and present ourselves projects what we think of ourselves and who we are. People will judge you based on how you look and how you behave. I knew within 20 seconds of an interview if I was going to hire the person or no. Was it fair? No, I let my unconsciours bias influence my perception, and I may have missed the opportunity to employ a star performer – but our gut feelings and intuition are right more often than they are wrong. Being a great manager or leader is looking and acting the part.

Worth Remembering … ” I don’t want to be liked. I want to be respected because if you like me, you can throw me away too quickly. If you respect me, you may not like what I have to say, but you’ll say I respect that.” – Ray Lewis

Awe and respect are two completely different thngs. We all have a fundamental need to be liked and accepted – Maslow’s hierarchy of needs. Some people need to be liked more than others. The danger for managers and leaders is wanting to be liked rather than respected. You aren’t participating in a popularity contest. I didn’t like everyone I worked with, and I knew everyone didn’t like me. And trust me; everyone won’t like you. But you can’t let wanting to be liked rather than respected get in the way of making decissions that not everyone will agree with. Being a great manager or leader is about making decisions based on what is the right thing to do.

Worth Remembering … “Fear and self-doubt have always been the greatest enemies of human potential.” Brian Tracey

Imposter syndrome. We all feel insecure and unsure of ourselves at times. We all have self-doubt – especially if we are doing something we’re uncertain of or doing it for the first time. No one wants to look silly or make a mistake. If we had a choice, most of us would rather back into the future instead of turning around and facing challenges head-on. We take comfort in the familiar. The error is not in taking action – the error is in inaction. Not everyone will agree on the direction you’re heading and the changes you make. Great managers and leaders are agents of change.

Think it, act it, become it. You are whover you think you are.

Copyright (c) 2022. Brian Smith – Power Link Dynamics. Not to be reproduced without permission. To find out more about Brian and what he can do for you and your organization visit – https://briansmithpld.com or email Brian directly. – brian@briansmithpld.com