You Couldn’t Pay Me Enough to Work Here 3

bxp59950Staff engagement – it’s rarely about the money. They stay because of the people they work with. They stay because it’s a fun place to work. They stay because they see an opportunity for advancement. According to a recent survey conducted by Aon Hewitt, employee engagement in North America is at an all time low – down to 63% of the workforce. If those numbers are accurate that means 37% of your employees are not engaged, they are just going through the motions, or worse yet, they are actively disengaged, and our bent on trying to undermine what you and your engaged employees are trying to accomplish. That means 37 % of your staff have turned off or have tuned out.

Worth Remembering … “Get to know your people, what they do well, what they enjoy doing, what their weaknesses and strengths are, and what they want and need from their job” – Robert Townsend

What are you doing to retain the talent you have? Every organization has an identity – a culture that is best described as the values, beliefs and attitudes that are shared by everyone in the company. It starts at the top and trickles down. It never starts from the bottom and trickles up. Tony Hsieh, CEO of Zappos believes that if you get the culture right, then a lot of really amazing things happen on their own. What are you doing to engage the hearts and minds of everyone in the company? Answers to exit interviews conducted by the Saratoga Institute and outlined in Leigh Branham’s book “The Seven Hidden Reasons Employee’s Leave” may hold a few clues. According to those surveyed “Workers felt devalued and unrecognized, workers suffered from stress due to overwork and work-life balance and there was a loss of trust and confidence in senior management”

  • You’ve got to give people a reason to stay.
  • You’ve got to make them feel part of the process by soliciting their input.
  • You’ve got to communicate often by letting them know how well they are doing
  • You’ve got to let them in on your plans for the future, where they fit in and where the organization is going.

Worth Remembering … “One of the most important things about being a good manager is to rule with a heart. You have to know the business, but you also have to know what’s at the heart of business and that’s people.” – Oprah Winfrey

What are you doing to attract new talent? Everyone is competing for the same recruit. Why would someone want to work for your company instead of your competitors? And remember it’s not about the money. You just can’t sit back and throw money at them. At some point you won’t be able to pay them enough money to stay. According to a 2012 Bersin survey, $720 million per year is spent on employee engagement without much of a return on that investment.  If you want to attract new talent then you need to understand what they are looking for in the companies they choose to work with and commit to changing the way you communicate and interact. Life outside of work has become just as important, if not more important, than life at work. Especially among Millennials who will make up 50 % of the workforce by 2020. What are you doing to promote a healthy balanced life-style?  Advancement should be based on merit not on seniority. What training dollars are you willing to invest in their future? If you aren’t willing to invest in them, then don’t expect them to invest in you. Do you have a mentorship program? Have you identified your next crop of managers and enrolled them in your management development program? Can they work at home or do you offer a flexible work schedule? Company mission statements, values and code of conduct should be more than just fancy platitudes. You and everyone in the organization need to “live” them.

  • You’ve got to give people a reason why they would want to work for you
  • You’ve got to make them feel part of the process by soliciting their input
  • You’ve got to communicate often by letting them know how well they are doing
  • You’ve got to let them in on your plans for the future, where they fit in and where the organization is going.

I hope you are starting to see a pattern here? People are people – it doesn’t matter what generation you are from – we all want the same thing. We want to be seen and treated as partners. We want to work for an organization that wants us to be successful and are willing to invest time, energy and resources in us. And we want to work for an organization that makes us feel valued and trusted. 

Copyright (C) 2013. Brian Smith – Reformed Control Freak. Looking for a speaker? Planning a lunch-n-learn or training session? Let’s talk. briansmithpld@gmail.com. To find out more about Brian and what he can do for you and your organization visit – http://briansmithpld.com

You Are What You Think and Do 14

Life’s a circle. You get back what ever you put out. Attitude – your attitude is everything – it’s a self-fulfilling prophecy. If you think you can – or can’t – you’re right. The difference between those who accomplish what they set out to do – and those who don’t – are those who have an unshakeable belief in themselves. They truly believe they will achieve what ever they set out to do. They don’t let self-doubt creep in and sabotage themselves.

 Worth Remembering … “If one advances confidently in the direction of their dreams and endeavors to live the life that they imagined, they will meet with success unexpected in common hours” – Henry David Thoreau

I’m not going to get too deep here – but your internal dialogue (what you say to yourself) has everything to do with how you see yourself. We all feel insecure and unsure of ourselves at times. We all have self-doubt – especially if we are attempting to do something for the very first time. Don’t let failure get in the way of you taking that first step. Self-doubt translates into a lack of confidence – which causes us to think negative thoughts – which in turn causes us to hold back and give up easily rather than face tough challenges. Have enough confidence in yourself – and your abilities – that you can accomplished anything you set out to do.

Worth Remembering … “Lack of confidence is not the result of difficulty. The difficulty comes from the lack of confidence.” – Seneca.

World class athletes, just like world-class actors visualize a gold medal – Oscar-winning performance. They set themselves up for a positive experience by visualizing in their mind’s eye what their performance will look like. They see themselves being successful. They see themselves as winners not whiners. You need to start acting like a winner. The more you do it – the more you will become it. (Think it, act it, become it) The better people think they are, the better they will be.

Here are some helpful tips on how to boost your self-confidence:

  • Look for a role model or a mentor: What do they do that makes them appear confident? Act like they act and you’ll eventually begin to act like they act. When you change the habit – you change the result.
  • Focus on your achievements not your failures: Focus on what you did well – and what you are going to improve upon the next time. We can all improve. Failure is not fatal. Not getting back up and trying again is. 
  • Be prepared for any task: Nothing beats thinking and planning it out. You can’t be prepared for everything but you should be able to predict the kinds of things that could go wrong and what you’ll do if it happens.
  • Expect the unexpected: Remember nothing – and I mean nothing – ever goes exactly as planned. You need to learn to go with the flow and have confidence in your own ability to deal with what ever gets thrown your way.  

Remember – You are what you think and do. 

Dr. Nathaniel Branden – a Lecturer and practicing psychotherapists who has done more that any other theorist to advocate the importance of self-esteem to human well-being – and author of “The Six Pillars of Self-Esteem” believes that the value of self-esteem lies not merely in the fact that it allows us to feel better but that it allows us to live better – to respond to challenges and opportunities more resourcefully and more appropriately. Of all the judgements we pass in life, none is more important as the one we pass on ourselves. 🙂

Copyright 2012. Brian Smith. Excerpts for this article were taken from Brian’s soon-to-be published book self-help book “Get-A-Grip – Wishing and Hoping Won’t Make it Happen”