Category Archives: Personality Types

Conflict is Inevitable – How You Resolve It is Optional

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Conflict is inevitable when working with and interacting with others. It can diminish creativity, reduce productivity, impact decision-making and lead to a dysfunctional working environment. Building solid relationships with the people you work with and interact with is essential to resolving conflict and finding creative solutions. You don’t have to socialize with everyone you work with, but you must learn how to get along with them.

Peace is not the absence of conflict but the ability to cope. – Gandhi.

A recent study conducted by the HayGroup, a leading authority on emotional intelligence, concluded that EQ – soft skills – are twice as important as IQ – your technical ability – for most jobs. Soft skills are the new currency in today’s workplace. If you can’t communicate effectively, actively listen to what others say and get along with them, you stand little chance of successfully resolving conflict, finding creative ways to solve problems or negotiating wins.

If we can manage conflict constructively, we harness its energy for creativity and development. – Kaye

Generally speaking, there are three types of conflict; Disagreement, Misunderstanding and Actual Conflict. Here is what you’ll be able to do to resolve them.

Disagreement: When you have different opinions about a subject and neither has the authority to change them, resolve them quickly. When the discussion gets old, respect each other’s views and agree to disagree.

Misunderstanding; When communication breaks down, and only part of the message gets through, resolve it with courtesy, respectful assertiveness and, most importantly, good active listening skills. You may have missed something that the other person said. Have them restate their position, and you restate yours.

Actual Conflict; You may not like them, and they may not like you. Try to separate the person from the problem and focus on their needs. Come up with all the options available to you to resolve the situation. Be sure the solutions are based on objective standards. They can’t be because you said so.

Conflict is good in a negotiation process – it’s a clash of two ideas, which then, all being well, produces a third idea. – Roberts.

When conflict happens, step back momentarily and decide what you are prepared to do to fix it. Communication is the breakfast of champions. If you can learn to communicate your point of view so that the other person will understand and actively listen to what they have to say. In that case, you will be better positioned to resolve the conflict and find a creative solution you can agree on. Conflict is inevitable; how you resolve it is optional.

Copyright 2024 – Brian Smith – Power Link Dynamics. Not to be reproduced without permission. This post was written by Brian without AI assistance. Are you searching for a training provider for yourself or your management team? Brian specializes in soft skills training and leadership development. He helps others to communicate more effectively, establish rapport and build strong collaborative relationships regardless of gender or generation. To learn more about Brian and what he can do for you and your organization, visit – https;//briansmithpld.com.

Start Embracing Your Unique Talents

brian smith-pld, Coaching, Entrepreneurship, Leadership Development, Management, Management Training, Mentorship, Personal Development, Personality Types, Professional development, Reformed Control Freak, Self-Help, Soft-Skills Training, Teacher, Uncategorized • Tags: , , , ,

Have you ever wondered why you do what you do and why you do it the way you do it? And why you might not fit into everyone else’s puzzle? We become who we are at a very young age. We get accustomed to acting, communicating, and interacting with others in a certain way that eventually becomes us. A person’s personality remains relatively stable throughout their lifetime. You are who you are—start embracing your unique talents.

Worth Remembering – ‘Talent is a gift, but it takes courage to use it. Don’t be afraid to do what you do best.’ – Paulo Coelho.

Have you ever scored a behavioural assessment tool to help identify your preferred behavioural style – your preferred way of behaving. To help determine your ideal career. These tools are designed to assess a person’s personality – how they like to communicate, interact with others, manage others and like to be managed. Some popular tools are the Myers-Briggs Type Indicator, True Color Personality Test and Clifton Strengths to name a few. I use an assessment tool based on Dr. William Marston’s DISC theory. Marston believed we are born with one of four distinct styles of behaviour.

Based on Marston’s theory

D – Dominant styles feel most comfortable is positions of authority. They seem best suited as entrepreneurs, lawyers, police officers, or any position where they are in charge.

I – Interpersonal styles prefer occupations that encompass teamwork and collaboration. They seem best suited for public relations, sales, marketing, or any position that involves working with others.

S – Steadiness styles have a way of making others feel comfortable and at ease. They seem best suited as nurses, counsellors, therapists, or any position that involves helping others.

C – Conscientious styles are true perfectionists. Their analytical skills make them outstanding planners and problem solvers. They seem best sutied as engineers, system administrators, or any position requiring standards and accuracy.

Worth Remembering – ‘Whatever the circumstances of your life, the understanding of your personality can make your preceptions clearer, your judgements sounder, and your life closer to your heart’s desire.’ – Isabel Briggs Myers.

Put your strengths to work for you. Scoring a DISC Behavioural Assessment and determining where your strengths lie and what career path may best suit you is a great way to start. Visit my website, download a Free DISC E-Book, and start embracing your unique talents. – https://briansmithpld.com/free-download/

This article was written by me – Brian Smith – Power Link Dynamics without the aid of AI. To learn more about me and what I can do for you and your management team to communicate and interact with others more effectively regardless of gender or generation, you can contact me directly at – brian@briansmithpld.com

How To Lead Your Team Through Change

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Change is often inevitable when changes are made under new management, mergers, hostile takeovers or acquisitions. Change can be disruptive. Some people adapt well to change – some tolerate it – while others dislike it and try to ignore it or hide their heads in the sand. The announcement that changes are going to take place is the easy part; it makes your organization look bold and forward-thinking. However, implementing those changes is complicated because no matter the reasons for making those changes, there will always be resentment and resistance, especially when the changes require a new way of working or painful budget cuts.

‘Every change forces all companies in an industry to adapt their strategies to that change.” – Bill Gates.

We adopt a particular style – a particular way of behaving at a very young age which heavily influences how we react to change. Having everyone on your team score a DISC Behavioural Assessment may give you valuable insight into how each team member might react to those changes. You can use that understanding to make the transition smoother and help lead your team through change.

Here are some general characteristics of each DISC style based on Dr. William Marston’s research.

D – Dominant. They may resist change if it threatens their authority and might become aggressive and demanding when faced with uncertainty. To help D cope with change, provide clear direction and feedback and recognize their ability to lead others.

I – Interpersonal. They may resist change if it disrupts their relationships or routines and may become emotional and opinionated when faced with stress or conflict. To help I cope with change, provide support and empathy and address their concerns.

S – Steadiness. They may resist change if it challenges their logic and security and may become cautious and rigid and resist new ideas for fear of failure. To help S cope with change, explain the reasons behind those changes and how they will benefit them and the team, and offer your support.

C – Conscientious. They may resist change if it goes against their standards and values and may become pessimistic and distant when faced with failure or disappointment. To help C cope with change, acknowledge the difficulties and offer guidance and resources.

‘Your success in life isn’t based on your ability to simply change. It is based on your ability to change faster than your competition, customers and business.’ – Mark Sanborn.

Remember, these are just general tendencies; not everyone on your team will fit into one neat little package. We are a blend of all four DISC styles and may react differently depending on the situation. The best way to lead your team through change is to be open-minded, flexible and communicative and understand how each person handles change.

Copyright 2023. Brian Smith – Power Link Dynamics. Not to be reproduced without permission. To learn more about DISC and how it can help you manage and lead others more effectively, contact Brian at – brian@briansmithpld.com. or visit – https;//briansmithpld.com.

Authentic Leadership Defined

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Authentic – Adjective: of undisputed origin, genuine. Synonyms: – credible, legitimate, original. Being authentic implies that you’re trustworthy and reliable. Some leaders and managers start taking on bogus characteristics because they feel pressured to be what they’re not. They believe it will help them increase their chances of successfully leading or managing others. Are you being your authentic self, or are you faking it?

“You were born to be real, not to be perfect. You are here to be you, not ot live someone else’s life.” – Ralph Marston.

You can’t rub the stripes off the tiger or the spots off the leopard, no matter how hard you try. You are who you are. However, your authentic leadership style may not be effective in some situations. A strength can become a weakness. One way of managing and leading others does not fit all. The key to working with others is to communicate and interact with them the way they like. You don’t have to change who you are – just modify your approach.

Authenticity is the daily practice of letting go of who we think we are supposed to be and embracing who we truly are.” – Brene Brown.

Dr. William Marston believed we are one of four distinct personalities, Dominant, Interpersonal, Steadiness or Conscientious, that heavily influence our behaviour. He ascertained that we become who we are and act the way we act at a very young age. We get accustomed to behaving a certain way, communicating and interacting with others a certain way and managing ourselves and others a certain way that eventually becomes our authentic selves.

“Any change, even a change for the better, is always accompanied by drawbacks and discomfort.” – Arnold Bennett.

If you want to be more effective in leading or managing others – don’t change who you are – change the way you do it.

D – Dominant: To be more effective in leading or managing dominant personalities, get to the point quickly, use a rapid pace and be business-like. Answer the “what” questions.

I – Interpersonal: To be more effective in leading or managing interpersonal personalities, be casual and approachable, and establish those all-important relationships. Answer the “who” questions.

S – Steadiness: To be more effective in leading or managing steadiness personalities, use a slower pace and establish rapport by being friendly. Answer the “how” questions.

C – Conscientious: To be more effective in leading or managing conscientious personalities, be reserved and wait for them, limiting your feelings and enthusiasm, Answer the “why” questions.

Copyright (c) 2023. Brian Smith – Power Link Dynamics. Not to be reproduced without permission. To learn more about DISC and how it can help you and your leadership team manage and lead others more effectively, contact Brian at: brian@briansmithpld.com.