Some Have to Work at It – For Others it Comes Naturally

grumpy ladyHave you ever met someone for the very first time and thought, “Oh, yuck – What a dink? And I don’t mean double income no kids. You didn’t know why – you just knew there was something about them that you didn’t like. But, after you spent some face time with them, and you got to know them better, did you ever change your mind? Building relationships and establishing mutual respect with the people you work with and interact with, is crucial to your overall success. (Not to mention your sanity).

You have two choices; You can either learn to get along with them – or you can dis-associate yourself from them. If it is someone you have to work with. or interact with. then you’ll have no choice but to learn how to get along with them. You don’t have to socialize with them outside of official company functions and you don’t have to go to the local watering hole after work and buy them their favorite beverage, but you will need to learn how to coexist.

If it is someone in your social circles and it won’t impact your relationship with your other friends. then just walk away.  You get to pick and chose who you want to hang around with. There aren’t any rules that say you have to like everyone.

Three Steps To Establishing Those All Important Relationships

Step One: Establish Rapport – Find out something about them that they like. Do they have a hobby? What do they like to do in their spare time? You need to be able to carry on a conversation with them on a subject that they enjoy talking about. Once you get them talking about the things they like – you’ll learn everything you need to know about them to move on to the next step.

Step Two: Develop a Relationship. You can’t develop a relationship with anyone you haven’t established rapport with first. People like to hang around and work with people they like. The more that you interact with them, the more likely it is that you’ll be able to develop a relationship with them. Be patient. This step takes time. Keep at it. Trust me – they will eventually start to open up to you.

Step Three: Build Respect – No one respects anyone that they haven’t developed a relationship with first. Some people will move through this three-step process quicker than others, but it’s a process we all need to go through. If you have navigated the three-step process successfully you will have established mutual respect. They may not agree with everything you say or do but they will agree that you have the right to say it. Respect is reciprocal. You get what you give. If you treat someone with respect. eventually you will get it in return.

Try this 3-step process the next time you have to go along with someone to get along. Some have to work at it – for others it comes naturally.  Give it a go – Let me know how it works out.

Copyright (c) 2015. Brian Smith – Reformed Control Freak. Looking for a speaker or workshop facilitator who can inform and entertain on a variety of soft-skills topics?  To find out more about Brian and what he can do for you, your people and your organization visit http://briansmithpld.com – You’ll be glad you did.

Trust Me – If I Can Do it – Anyone Can

secret 4When you change the habit – you change the result. I know sometimes that’s  a lot easier said then done, but it can be done. You just need to want it bad enough to motivate yourself to make those changes. Trust me – if I can do it – anyone can. You are the only one who can change you. No one else can make you do something that you don’t really want to do.

Worth Remembering … “Once the “what” has been decided – the “how” will reveal itself”

What needs to change for you to reach your goals? For you to realize your full potential? Do you need to change what and when you eat so you can lose weight? Commit to an exercise routine so you feel better and look better? Do you need to open up a separate savings account and religiously deposit as little as 5% of your weekly pay cheque so you can afford to take the next big step and start your own small business? What’s your WIIFM?

Worth Remembering … “It is only when a person has their own generator that we can talk about motivation. He needs no outside stimulation. He wants to do it” – Frederick Herzberg

People are motivated to act a certain way to get a certain result. Needs plus goal directed behavior equals your payoff – your WIIFM. (What’s in it for me). If I have to do this to get that – and that is important to me – then I will do this to get that. Motivation is inside out – never outside in. You need to be convinced that there is a WIIFM in it for you or you won’t bother to make the effort.

Worth Remembering … “Think it, Act it, Become it. When you change the habit you change the result”

One of my goals for this year is to play better golf. I’m smart enough to know that I won’t get better by myself. The only way I’m going to get better is to work with someone who is better at it then me – to work with a coach. I signed up for winter golf school. So far I’ve changed my grip, stance and swing pattern. Has it been easy? Not a chance. Changing the way you do things to get a better result takes patience, committment and hard work. I know that things won’t get better until I do. I know I need to change the habit to change the result. What’s your WIIFM? What are you willing to change to get a better result? Trust me – if I can do it anyone can.

Copyright (c) 2015. Brian Smith – Reformed Control Freak. Are you – or someone you know – looking for a speaker or workshop facilitator who can entertain and inform on a variety of soft-skills topics? Give Brian a call. He’ll work with you one-on-one to insure your event is a overwelming success. To find out more about Brian and what he can do for you and your organization visit http://briansmithpld.com

Seven Valuable Leadership Lessons I Learned While Managing Others

millennials-200x192There’s been a great deal of discussion about the difference between managers and leaders. Do we manage more than we lead or lead more than we manage? Is there really that much of a difference between the really good ones to even bother trying to justify one over the other? I think 21st Century managers and leaders need to be both. The role of managing and leading is situationally based. Sometimes you manage – sometimes you lead – but the one constant denominator between both, is the people you work with and interact with. If you can’t communicate and interact effectively with others, then you stand little chance of doing either one well.

Worth Remembering .. “Leadership cannot simply delegate management; instead of distinguishing managers from leaders, we should be seeing managers as leaders, and leadership as management practiced well.” – Henry Mintzberg

To be successful at managing and leading others you need the ability to connect with people, communicate, educate and delegate effectively. You need to be FOCUSED (c).

F – Friendly: Smile, say hello, develop those all important relationships. You need to expand your circle of influence. You need to build collaborative teams. No one accomplishes anything inside a bubble.

O – Organized: Manage your time. Learn to prioritize so you accomplish what’s most important first. How you manage your time is how you manage your life.

C – Competent / Confident: Know what you know and know it very well. But also acknowledge won’t you don’t know and surround yourself with people who do. Some times you have to give up control to get control.

U – Understanding: You need the ability to see it from another person’s point-of-view. Be empathetic, open-minded and flexible. Your way doesn’t have to be the only way to accomplish the same thing.

S – Sincere: If you truly want others to be successful it will be evident in the way that you treat them. Treat others the way you’d like to be treated. People like to hang out with people they like.

E – Energized: Be passionate and enthusiastic about what you are doing and the direction you are headed and others will want to follow your lead.  If no one is following you aren’t leading.

D – Dependable: Whatever you say you’re going to do – do it. If others can’t trust your word – then they won’t trust you at all.

Worth Remembering  … “Not everyone wants to manage or lead others. But we all get to decide who we want to follow. Be the kind of manager or leader worth following” – Brian Smith

Copyright (c) 2015. Brian Smith – Reformed Control Freak. Are you looking for a speaker who can entertain and inform on a variety of soft-skills topics? Someone who can deliver on whats important to you and your organization. Give me a call – let’s talk. Find out about Brian Smith and what he can do for you visit http://briansmithpld.com

There’s No i in Team But There is in Win

Team Work“There’s no i in team but there is in win” – a great quote by Micheal Jordan. As good as Micheal was on a basketball court he still understood that you’re only as good as the team around you. The really great managers and leaders, like the really great coaches and players, understand that it takes a great supporting cast to accomplish your goals and objectives. No one succeeds in a bubble.

Worth Remembering … “Coming together is a beginning – Keeping together is progress – Working together is success” – Henry Ford.

The really great managers and business leaders are also great team players. They understand that everyone on the team has a role to play. It wasn’t until Hockey Canada adopted a different philosophy of choosing their team players – that they started winning Team Canada men and women’s olympic gold medals and world hockey championships.

Worth Remembering … “Each individual is a vital link in your chain. You or your organization are only as strong as the total sum of its parts.” – Brian Smith

What makes a good team player? If you had to put a list together of what it takes to be a good team player – what would you put on that list? Do you expect a good team player to be honest, trust worthy, fair, treat everyone with respect and be open-minded and flexible? If you expect that from a good team player are you prepared to do the same? Would you want you on your team? If you are going to do the “talk”you must do the “walk”. What is good for the goose has got to be good for the gander.

Copyright (c) 2015. Brian Smith – Reformed Control Freak. Are you or someone you know looking for a keynote speaker who can entertain and inform on a variety of soft-skills topics? Call me. Let’s talk http://briansmithpld.com