Managing Your Boss and Living to Tell About It 2

images (36)The key to managing your boss is to manage them in a style they like. One thing you need to know for certain is you are not going to change them. They’ve been successful managing a certain way so why would they want to do it any differently? If you want to learn how to manage your boss and live to tell about it then you must change your style to be more in tune with theirs. Everyone has a natural style of behaving. A natural way of communicating and interacting with others. Everyone likes to manage and be managed a certain way. Learn to mirror their behavior.

Different strokes for different folks. I believe we are born one of four styles of behaving. (Dominate, Interactive, Steadiness and Conscientious. The theory of DISC was developed by Dr. William Marston.) Take time to discover your bosses style and then communicate and interact with them that way.

D Style: (Dominant) They walk fast, talk fast and do everything fast. Make communication brief and to the point. Don’t muddy the water by using graphs, charts and volumes of data. Respect their need for autonomy. Be prepared for blunt, demanding approaches. They lack empathy and are uncomfortable with social interaction so they see no need for idle chit-chat.

I Style: (Interactive / Interpersonal) Don’t be in a hurry. They prefer a relaxed and social environment. Let them verbalize their thoughts and feelings. They are great communicators so be prepared for someone who will attempt to persuade and influence others. Provide them with the information they’ll need to make the right decisions. They like being the center of attention.

S Style: (Steadiness) Be logical and systematic in your approach. They have a natural resistance to change. They prefer to know how things will be done ahead of time – preferably in writing. They have a difficult time identifying priorities and meeting deadlines. Teach them how to say no nicely because they usually say yes to everything. They are the ultimate team player never wanting to let anyone down.

C Style: (Conscientious) They value high standards – they strive to be perfect. Be prepared – know what you know. They have very little patience for vague generalizations. Chances are they will double-check your work so let them know what you don’t know but assure them that you’ll go and find out. Don’t make stuff up. They are all about detail. They love pie charts and graphs.

Copyright (c) 2014. Brian Smith – Reformed Control Freak. Looking for a keynote speaker or workshop facilitator? Give Brian a call. He’ll work with you to insure your event is an overwhelming success. Visit http://briansmithpld.com

The Secret to Success is Between Your Ears 1

secret 3Think it, act it and eventually you’ll become it. The secret to your success is between your ears. However, just thinking about success isn’t good enough. You actually have to go out and apply yourself. That’s the difference between successful people and the not so successful people. Successful people work at it. Successful people get up off the couch and get after it. Successful people hit the ground running.

What would you rather be doing with your life then what you are doing right now? I want you to think about that for a moment. What does the ideal career look like to you? If you wanted to start your own small business, what kind of business would it be? If you want to take on a leadership position in your organization, what role would that be? Life – your life – is a planned event – wishing hoping won’t make it so. Put a plan together and then work your plan.

Good habits = good results. We are adults and we can develop new habits. What new habits will you need to develop to open your own small business? What new habits will you need to learn to get promoted? I know it’s easier said then done – but it can be done. Do you need to learn how to be more patient, open-minded or a better communicator and listener? Will you need to be better at planning and managing your time more effectively?

When you change the habit – you change the result. All you need to do is just stop doing one thing and start doing another. And once you’ve done it often enough it will become you. You will have developed a new habit. Once you’ve made up your mind what it is you want, and how to go about getting it, eventually everything will fall into place.

Copyright (c) Brian Smith – Reformed Control Freak. Are you or someone you know looking for a keynote speaker, planning a lunch-n-learn or organizing an event? Brian can deliver an informative and entertaining presentation on a variety of soft-skills topics. Contact Brian today – He will work with you one-on-one to insure your event is a success. http://briansmithpld.com

Going Along to Get Along – The Art of Working With People You Don’t Like 1

grumpy ladyYou may not like some of the people you work with – but the truth is – you need to learn how to get along with them. Think of a job that you could do in your life time that didn’t involve working with people. You’d be hard pressed to come up with one.  Dealing with difficult people and challenging situations is a learned behavior. You just need to decide if it’s worth it. But trust me – If you are looking for a career in sales, owning and operating a business some day or managing and leading others then it’s not open for debate – the ability to get along with others is a must have.

Think of someone you are having difficulty connecting with. You don’t know why but there is something about them that drives you crazy. There is something about them that makes you want to pick up a heavy object and smack them across the side of the head. Before you do something that might get you arrested give this 3-step process a try. Remember – you don’t have to like them you just need to learn how to work with them. The 3 R’s will teach you how.

Rapport: Find out something about them that you could use to strike up a conversation. Do they have hobbies? Are they married? Do they have children or grand children? What do they like to do in their spare time? Do they like to hunt, fish, play golf or read books? You need to be able to carry on a conversation with them on a subject that they like. You need to get them talking. Idle chit-chat is important to establish rapport. And you need to establish rapport to move to the next level. You can’t develop a relationship with someone until you’ve established rapport first.

Relationship: Successful sales people understand the value of developing a relationship with their clients. People like to do business with and buy products or services from people they like. You need to develop a relationship with the people you work with and interact with. You need to develop a relationship with the people you’re going to manage or lead. No one wants to let a friend down. If they like you they will go to great lengths so they don’t disappoint you. You need to develop a relationship before you can move on to the final step – respect.

Respect: The final step in this 3-step process is respect. If you have established a rapport and developed a relationship with the people you work with and interact with, then chances are they will respect you for you. They may not like what you said or what you did but, they will respect you and will most likely forgive you. However, keep in mind that respect is reciprocal. You must give it to get it. You can’t demand it. People respect people that they have developed a relationship with.

Copyright (c) 2014. Brian Smith – Reformed Control Freak. Are you looking for a speaker who can deliver an entertaining and informative session on a variety of soft-skills topics including; communication, time management, coping with stress and dealing with difficult people and challenging situations better? Contact Brian today. He will work with you to insure your event is an overwhelming success. http://briansmithpld.com

Selfless or Selfish – Depends on Your Point of View

7-ways-your-wasting-timeOne of my three “Action” words for this year is “No”. If  I’m going to accomplish what I want to accomplish then I need to say “No” to those things that will distract me and pull me away from doing what I need to do, to get to where I want to go. Now don’t get me wrong – I’m all in favor of paying it forward – however, I think there needs to be limits to the number of times I say yes. How about you? Are you accomplishing all that you want to accomplish – specially those things that are most important to you – or – are you saying no to yourself so you can say yes to someone else?

Worth Remembering … “How you manage your time is how you manage your life” 

You have 168 hours in the course of a week. No more, or no less. How well are you managing your 168? Keep track of where your time goes over a 2 week period and then analyze the results. Are you spending it wisely? Who is robbing you of your time? Are you wasting it by spending it on things that won’t help you reach your goals? You are the boss of you. Only you get to decide where you spend your time. Be sure you are spending some of it on things that matter most to you and that will help you get to where you want to go. Don’t allow others to steal yours away. Time is not a renewable resource. It’s OK to be stingy. Learn to say “No” to others, including your family and friends, so you can say “Yes” to yourself. Are you being selfless or selfish? I guess it depends on your point of view.

Copyright (c) 2014. Brian Smith – Reformed Control Freak. Brian is available for speaking engagements and conducting seminars on a variety of soft-skills topics including: communication, leadership development and dealing with difficult people and challenging situations.