Tag Archives: Performance Improvement

Leading From The Back of The Pack 4

Personal Development • Tags: , , , , , , , , , , , ,
Geese in Flight (2)

Geese in Flight (2) (Photo credit: Johnath)

What do great Leaders and Geese have in common? They both give up control to get control. They both let others lead from time to time. Great  leaders know they don’t have to control everything all of the time. They don’t have to have all of the answers all of the time. They just have to surround themselves with people who do know – and then get out of their way and let them take the lead.

“Surround yourself with the best people you can find, delegate authority, and don’t interfere” – Ronald Regan

Let’s pretend for a moment that you’ve decided to give up some of your duties and you’ve decided you’re going to delegate some of them to those you feel are capable of and are willing to take on more responsibility. Think of all the tasks that you do and list them on a piece of paper. Now look over your list and circle the ones that only you can do. If you’re being completely honest with yourself there will be some things on that list that you haven’t circled. Those are the ones that you are going to give up.

“Never learn to do anything. If you don’t learn, you’ll always find someone else to do it” – Mark Twain

If you don’t delegate some of your duties and responsibilities you’re robbing your people of their opportunity to grow. If you don’t delegate some of your duties and responsibilities you won’t have time to step back and think about where the organization needs to be and how you and your team are going to get there. You need time to step back and see the big picture and have an idea where all the pieces are going to fit. If you don’t trust the people around you to do the task on their own – then why did you hire them in the first place?

“I’ve got an ego and all that, but I know I need help. So I hire the very best people” – Ross Perot

It’s important that you show trust and confidence in your people. Remember not to get too hung up on how they go about doing the task. Yes – you can give them some pointers here and there – but keep in mind that most people want to put their own stamp on things. The end result is not open for debate. Company standards must be maintained – but how we accomplish them can be. The key to great leadership is about “inclusion” not “exclusion”. Great leadership is about including others in the decision-making process. It doesn’t have to be just your way. The more that you allow your people to have input – the more likely it is – that they will want to come along.  The more likely it is that they will want to follow you. – 🙂

Staff Disengagement – Top Trends and Remedies to Re-energize Your Workforce 2

Personal Development • Tags: , , , , , , , , , ,

Do you feel at times that your staff have tuned-out or have turned-off? Absenteeism on the rise? Is it getting more difficult to motivate others? Are you finding it more challenging to retain talent? Well you are not alone. Results of a survey conducted by Towers Perrin revealed that the number of staff who reported being highly engaged at work was only 17%. Fifty-Nine percent of those surveyed indicated that they were moderately engaged at best; and 24% said they were actively disengaged. And worse yet – those disengaged employees were busy acting out their unhappiness, undermining what the engaged co-workers were trying to accomplish.

What can you do to reverse this trend? 

What can managers and business leaders do to engage the hearts and minds of their employees? According to Dr. David Vik – author of, “The Culture Secret” it starts at the top. Every organization has an identity – a culture – that is best defined as the values, beliefs and attitudes that are shared by all members of the organization. Think of your organizations culture as the rudder that keeps the ship on course. Tony Hsieh – CEO of Zappos believes “If you get the culture right, then a lot of really amazing things happen on their own”. Without a solid foundation you stand little chance of retaining or attracting new talent.  Your mission or value statements should be more than a catchy phrase or sound bite. Every decision you make should be a reflection of those values or you shouldn’t do it. All too often there is a disconnect between what we say we are going to do – and what we actually do. All too often we send out mixed messages and lose sight of why we do what we do and for whom.

Have you given them enough reasons to want to stay?   

Everyone is competing for the same talent. Why would they want to work for your company instead of your competitors? What can you offer them that your competition can’t offer? How much fun are you to be around? If you want to attract new talent or more importantly – keep the talent you have – you need to give them a reason to want to stay. And trust me – it’s rarely about how much money you pay them. Yes – money is important – but it sits at about number four or five on the list of what motivates people. Based on the results of exit interviews conducted by the Saratoga Institute workers left because they felt devalued and unrecognized – there was a loss of trust and confidence in senior leaders – there was too little feedback and coaching or there was too few growth and advancement opportunities. Promote from within based on merit not seniority.

What are you prepared to do about it? 

“The real impediment to producing a higher quality product more efficiently aren’t the workers, union or non-union, it’s management” ( Kenneth Iverson). Change comes from the top down – never the bottom up. Nothing happens by chance. It takes a concerted effort on your part to insure everyone on your team is successful.  If you are looking to re-energize your workforce and attract new talent –  then it’s time to get FOCUSED(C) on what matters most – your people.

F – Friendly: Smile – build collaborative teams. Make everyone feel important.   

O – Observant: Reach out to those in need and teach them what they need to know. But, resist the urge to micro-manage.

C – Consistent: Treat everyone the same. Company policy and procedures are for everyone – specially your super stars.

U – Understanding: Be empathetic – See it from their point of view.

S – Sincere: If you truly want others to be successful it will show in the way that you treat them.

E – Energized: Be enthusiastic – lead by example. Be your team’s biggest cheerleader

D – Dependable: What ever you say you’re going to do – do it. They must be able to trust you.  Your word must be your bond.

Copyright 2013 – Brian Smith. May not be reproduced without permission.  Questions or comments? Please contact Brian directly. 🙂

One More Giant Step Towards Success 4

Leadership Development, Personal Development, Planning, Uncategorized • Tags: , , , , , , ,

I know there’s no such thing as a perfect world. But let’s suppose for a moment that there is. What would that world look like to you? What would you rather be doing than what you are doing right now? If you knew you couldn’t or wouldn’t stumble and fall where would you rather be than where you are right now? We truly are masters of our own successes – only we get to decide what path to take and what choices to make. Only we get to decide what success and being successful looks like to us. What’s getting in your way from doing what you’d rather be doing? And what are you prepared to do about it?

I know I make this sound simple – but it really is. Life – your life – my life – everyone’s life – is a planned event. And where we  end up is determined by the choices we’ve made. You may not like some of those choices – but – none the less – you do have a choice. You can either choose to sit back and do nothing or you can choose to do something. Each step we take can either move us closer to where we’d rather be or take us farther away. We truly are masters of our own successes. We have the power within ourselves to do those things that make us happy – satisfied and fulfilled or not.

Anytime is a great time to start a new beginning – so why not now? Wishing a hoping won’t make it so. Your past is not your future if you decide to change the here and now. Go ahead – get out of your comfort zone and take one more giant step towards the life you envisioned for yourself. And if you happen to stumble and fall – that’s ok – just take a moment to collect yourself – and then get back up and press on. We all stumble and fall. That’s part of the learning process. If you aren’t stumbling and falling you aren’t stretching enough – you aren’t trying hard enough. Nothing worthwhile comes by chance. If you are willing to put in the time and effort you will end up right where you should have been all along. 🙂

Action Speaks Volumes About You 4

Leadership Development, Networking, New Year's Resolutions, Personal Development • Tags: , , , , , , ,

 It’s time to stop talking about the life you want and start doing something to make it happen. Life is a planned event – wishing and hoping won’t make it so. Instead of writing out your list of New Year Resolutions try something different this year. Think of 3 action words that will motivate you and help you to move closer to your goals. I got this idea from Susan Murphy (http://www.suzemuse.com) – who got the idea from Chris Brogan (http://www.chrisbrogan.com) – who started using this goal setting technique back in 2006. As Chris explains it “Think of a word that gives you the HUGE picture, not the small picture”.

Everything you set out to do – should be reflected in your 3 words. If it isn’t then that’s a strong indication that you are spending time and energy doing something that won’t help you accomplish your goals. And if it’s not going to move you closer to accomplishing your goals – then you have to ask yourself why are you doing it?

The 3 words I’ve chosen for myself this year are – Ask, Health and Network. I’m going to concentrate on these 3 things to motivate me to achieve the goals I’ve set for myself.

ASK – I’m going to ask more this year. I’m going to ask for more of the things that I want – instead of hanging back hoping someone will offer them to me. I figure if I don’t ask – I won’t get. If I ask for what I want – what’s the worst thing that can happen? Either they say no – and if the answer is no I really haven’t lost anything because you can’t lose something you never had. Or they can say yes. And if they say yes – then mission accomplished.

HEALTH – I haven’t been treating myself as well as I should be. I’m going to take better care of myself. I realize without my health – everything else falls by the wayside. I was never big on eating 3 meals a day – specially breakfast. But everything I read – and everyone I talk to – tell me that breakfast is the most important meal of the day. So this year – I’m going to eat breakfast. I’ll have a light lunch and a healthy dinner. (I’m going to pay close attention to my portion size and sugar intake – limiting my sugar intake to 15 grams a day) I’m going to exercise more. I’m going to spend 20 minutes a day – stretching – doing push-ups and sit-ups to help strengthen my center core. I’m going to take more “Me” time this year. I’m going to schedule more time off to do things other than work. I’m going to read more, relax more and play more.

NETWORK – Marketing has never been my strong suite. I’ve never been the one to knock on doors to get the word out.  I’m not a joiner. I’ve never been big on joining social clubs or associations. But this year I’m going to expand my circle of influence. I’m going to reach out more – attend social functions – and networking events.  I’m going to give more of myself to those who have a need for my expertise without expecting anything in return. I’m going to pay it forward more.

What 3 words are you going to pick? What 3 words will help motivate you to achieve your goals? Give it a try. You’ve got nothing to lose and a whole lot to gain. Make this year your best year yet. – Cheers 🙂