Trust is a Two-Way Street

Sometimes you need others to take a leap of faith. Without establishing trust, you’ll have little chance of getting people to come along. If they trust you , they will follow you. If they trust you, they’ll believe that you have their best interest in mind. If they trust you, they’ll know that you aren’t setting them up to fail. Just because you’ve been given a title doesn’t automatically mean they will trust you. Managers and leaders need to earn their trust.

Are you looking to establish trust? Start here

Keep Your Word. Your word is your bond. What ever you say you’re going to do – do it. If they can’t trust what you say – they won’t trust you at all.

Be Honest and Transparent. Tell them the truth – always. If they catch you in a lie – you’ll never regain their trust.

Admit You Don’t Have all the Answers. It’s ok if you don’t have all the answers. However, you need to know who and where to go to to get them.

Communicate Often. Let them know how they are doing – good or bad. It’s important to keep them in the loop. You can’t communicate too much.

Admit When You’ve Made a Mistake. We all make mistakes. Take ownership, learn from them, apologize, and move on.

Resist The Urge to Micro-Manage. A leader’s roll is to teach them what they need to know and then get out of their way and let them do it.

Be True to Your Own Set of Values. Don’t compromize your own set of values. Be true to who you are. Integrity is more than just a word.

Walter Wriston, the former Chairman and CEO of Citicorp, understood that in organizations where people trust and believe in each other, they don’t need to get into regulating and coercing behaviours. They don’t need a policy for every mistake. People in these trusting environments respond with enormous commitment and creativity. Walter Wriston understood that trust is a two-way street.

Copyright (c) 2020. Brian Smith – Power Link Dynamics. Not to be reproduced without permission. To find out more about Brian and what he can do for you and your organization visit https://briansmithpld.com.

Three Must-Have Leadership Skills

If you do a Google search for the top ten traits of great leaders more than likely you will find having the ability to make quality decisions, able to pass work on to others and being exceptional communicators on that list. Managing and leading others is a learned behavior. For my money, if I had to pick my top three must-have leadership skills they would be communication, decision making and delegation. Of those three, which one do you need to get better at?

Worth Remembering … “Before you become a leader, success is all about growing yourself. When you become a leader, success is all about growing others.” – Jack Welch

Communicator: If the essence of communication is to send the message and have it received the way it was intended, then you must keep in mind that you are not the most important person in the conversation. If you can’t communicate in a style that others will understand, then what ever you say will mean absolutely nothing. You must be able to communicate your vision in such a way that others will want to go there.

Decision Maker: Autocratic vs. Democratic. Inclusion not exclusion is the only way to truly get buy-in. Success is a team effort. If they’re not buying what you are selling you are going to look pretty silly trying to do everything by yourself. If you want to get the buy-in you must allow others to be part of the process. It must be Our plan – not just Your plan.

Delegator: Great leaders give up control to get control. If you are not delegating some of your responsibilities to others on your team then you are robbing them of their opportunity to grow. Great leaders develop more leaders not more followers. Great leaders don’t spend their precious time doing tasks that others are more than capable of doing.

Worth Remembering … “Tell me and I forget. Teach me and I remember. Involve me and I learn.” – Benjamin Franklin

Copyright (c) 2020. Brian Smith – Power Link Dynamics. Not to be reproduced without permission. To find out more about Brian and what he can do for you and your organization visit: https://briansmithpld.com or email: brian@briansmithpld.com

You Always Have a Choice

Attitude – your attitude is 100% in your control. It’s a choice that you and only you get to make 100% of the time. Only you get to decide how you are going to react in any given situation. Only you get to decide when you’ve had enough. Only you get to decide if you don’t have the strength to carry on – to start again on a new path or stay the course. The only difference between those who succeed and those who don’t are in the choices they make. You are the boss of you.

Worth Remembering … “I have not failed 10,000 times. I have discovered 10,000 ways that do not work”. – Thomas A. Edison

I love playing golf. There is just something about it that appeals to me. I think it’s the ultimate game of risk and reward. I can either go for the green in two by taking it over the water and missing the sand trap or bail and take the safer shot by avoiding the water and reaching the green in three. I’m a high handicaper. I know if I don’t take chances and stretch myself I’m never going to improve my score. In a lot of ways golf imitates life. You can either play it safe or take a chance and go for the green in two.

Worth Remembering … “If you want it – go for it. Don’t always play it safe or you’ll die wondering”. – Unknown

If you aren’t taking chances and making mistakes then you aren’t growing. Growth happens outside of your comfort zone. We are the result of our choices, nothing happens by chance. Wishing and hoping won’t make it so. If you aren’t happy with where you are then you need to make a choice. In the words of Larry Winget – “Shut up, stop whining and get a life. Your success is your own dam fault”.

Don’t despair. All is not lost. You always have a choice. Take a chance and go for the green.

Copyright (c) 2020. Brian Smith – Power Link Dynamics. To find out more about Brian and what he can do for you and your organization visit his site: https://briansmithpld.com or send an email: brian@briansmithpld.com

Would You Work For You?

choices-2[1].jpgThink of a manager or leader that you admire. What was it about the way they managed or led others that you liked? If you had to list 5 things that they did well – what would you put on that list? Once you’ve completed your list think of a manager or leader that you didn’t like. What didn’t you like about the way they managed or led? The good news is we are not born knowing how to manage or lead others. It is a learned behaviour. Now that you’ve experienced working with a good and not so good manager or leader, you can decide what kind of manager or leader you want to be.

Successful managers or leaders understand the value of the people they work with. They understand it takes a team effort to be successful. Successful managers or leaders are FOCUSED on people. They understand that if you can’t communicate and interact with others then you can’t manage or lead.

Successful managers or leaders are:

Friendly: Someone who can smile and say hello. Someone who enjoys being around people and helping them be successful. Someone who can make everyone feel important.

Observant: Someone who can recognize those who need help and those who don’t. Someone who doesn’t micro-manage the process and gets out of the way and lets you do it.

Consistent: Someone who is consistent in the way they apply policies and procedures. Consistent in the way they manage people and situations. Someone who is fair and treats everyone the same.

Understanding: Someone who is empathetic. and tries to see things from the other person’s point of view. Someone who doesn’t jump to conclusions and waits to get all the facts before making a decision.

Sincere: Someone who truly wants others to be successful. Someone who genuinely feels and believes what they say. Someone who is not dishonest and hypocritical.

Energized: Someone who is enthusiastic. Someone who looks and acts like they really want to be there. Someone who understands that enthusiasm is contagious and will be your biggest cheerleader.

Dependable: Someone who understands that if they are going to talk the talk they must walk the walk. Someone who understands that whatever they say they are going to do – you can depend on them to do it.

Are you ready to get FOCUSED on being the best manager or leader you can be? Your future depends upon it.

Copyright (c) 2019. Brian Smith – Power Link Dynamics. Not to be reproduced without permission. To find out more about Brian and what he can do for you, your management team and your organization visit: https://briansmithpld.com or contact Brian by email: brian@briansmithpld.com