Category Archives: Leadership Development

Mission Possible? You Can Turn Your Ship Around 9

Leadership Development, Personal Development • Tags: , , , , , , , , , , , , ,

Change-GraphicYou are the captain of your own ship. If you don’t like the direction you’re going, then you have the power to turn your ship around. If you don’t like the direction you’re headed, then you have the power to plot a new course and take action. Because chances are if you keep sailing in the wrong direction, you’ll either end up on the rocks, stranded on a sand bar, or float aimlessly like a vessel without a rudder. Change can be difficult. Change means getting out of your comfort zone. But without change, you can’t move forward. Without change, you most likely can’t even stay where you are because everything around you is changing. And if you don’t keep pace with that change, you will get left behind.

Worth Remembering …  “They always say time changes things, but you actually have to change them yourself” – Andy Warhol

You can change, but you will only change if the will to change is greater than the will to stay where you are. An early model of change developed by Kurt Lewin, universally recognized as the founder of modern social psychology, described change as a three stage process.

  1. Unfreeze: Stop what you are doing and decide what needs to change. Decide what is getting in your way of you making a change? As Dr. Phil says “You cannot change what you do not acknowledge”.
  2. Change: Stop doing one thing and start doing another. When you change the behavior you change the result. What you need to do is replace one habit with another. Adults can change if they believe the change will help them accomplish their goals.
  3. Re-Freeze: Once you have made the change keep doing what you are doing. If you do it long enough it will become part of you. Successful people keep doing what made them successful. Successful people do what others won’t do so be patient, stay focused, and keep on course.

Worth Remembering … “Change what you can – influence what you will – and give up on all those things that you cannot control.”

You can only do what you can do. You can only change you. You’ll have to navigate your ship around the odd rock formation and sail through choppy waters and rough seas. And there will be times when you think you aren’t moving at all, but that’s ok. Keep sailing your ship on the course you’ve set for yourself. That’s what good captains do. Mission possible? Absolutely! You can turn your ship around. 🙂

Copyright (c) 2013. Brian Smith – Reformed Control Freak. Brian is available for keynote speaking and presentations on a number of soft-skills topics. To find out more about Brian and what he can do for you and your organization visit http://briansmithpld.com

Stop The Madness – You Are Producing a Generation of Wimps 9

Competitive Advantage, Enduring Principles, Leadership Development, Personal Development, Personal Values • Tags: , , , , , , , , ,

Stop the MadnessStop the madness!!! You are producing a generation of wimps. Too much of a good thing – is not a good thing. In the “real” world not everyone gets to make the team, regardless of their skill level. In the “real” world they won’t be praised or promoted for being just good enough. And in the “real” world they may not get a second chance to make the wrong thing right, without paying the price for being wrong in the first place. In the “real” world there are consequences.

You are doing this newest generation a dis-service by not preparing them for life “outside” of the nest. The world can be a cruel place for someone who hasn’t been taught the skills needed to take on life’s challenges. The world can be a cruel place for someone who hasn’t been knocked down because they never learn how to get back up. The world can be a cruel place for someone who rarely heard the word “NO” while growing up.

Worth Remembering … “The depths and strength of a human character are defined by its moral reserves. People reveal themselves completely only when they are thrown out of customary conditions of their life, for only then do they have to fall back of their reserves.” – Leon Trotsky

Tough love, applied at the right time – for the right reasons – is not a bad thing.  Tough love teaches you that life is not always fair. That you don’t get everything that you ask for. That bad things can happen to good people. Tough love teaches you to stand up on your own two feet and compete for what you want. Tough love teaches you that “You aren’t in Kansas anymore”. Tough love builds character, self-confidence and self-esteem.

Worth Remembering … “There is nothing more unequal than the equal treatment of unequal people.” – Thomas Jefferson

You can still be someones soft place to fall – just don’t make it too comfortable. When you eliminate honor rolls or deans list in schools because you don’t want to make those who just want to skate by feel inferior – you take away the incentive for the achievers who want to excel. You can’t build up someones self-worth by taking away someone else’s. When you no longer keep score because you don’t want the other team to “feel” discouraged – you take away a persons competitive spirit. If you don’t teach them the value of money, what it means to be independent and the feeling they’ll get from making it on their own – you are robbing them of their opportunity to grow. Stop the madness!!! You are producing a generation of wimps.

Copyright (c) 2013. Brian Smith – Reformed Control Freak. Looking for a keynote speaker? Planing a lunch-n-learn or training seminar? Contact Brian. To find out more about Brian and what he can do for you, your organization and your people visit http://briansmithpld.com 

What’s Getting in the Way of You Leading? 5

Leadership Development, Personal Development, Soft-Skills Training • Tags: , , , , , , , , , , , , , ,

images (36)If dolphins, lions and wolves can do it – why is it so difficult for humans to do it too? Why is it so difficult to put a group of people together and have them perform as a team? Teams, or at least the concept of teams, are the primary force of most organizations today but, without a strong leader, teams stand little chance of being successful. Team success or failure rests solely on the shoulders of the leader. If your team isn’t as successful as they could be or should be – it’s time to take stock of your leadership style and make some changes.

Worth Remembering … “It is not the individual but the team that is the instrument of sustained and enduring success in management.” – Anthony Jay 

You can increase your chances of leadership success by avoiding or maneuvering around these ten obstacles to building collaborative and productive teams. What’s getting in the way of you being a more effective leader? Are you guilty of committing any of these offences?

  1. Lack of a competent leader: Leaders aren’t expected to know everything. But, they are expected to know who to go to and find out.
  2. Lack of goals and goal alignment: Leaders need to be very clear on what it is they want to accomplish and have a general idea of how to go about accomplishing it.
  3. Individual focus on themselves and not their team: There can’t be any hidden personal agendas. There can only be one agenda – the team’s agenda. Everyone needs to understand that if the “team” wins – everyone wins – including the leader.
  4. Lack of understanding team members: What motivates you may not motivate them. Leaders need to take the time to find out what their people’s individual needs are. And then work very hard to make sure their needs are met.
  5. Lack of clarity on team roles: Everyone has a strength that they bring to the team. Leaders need to put people in positions where they will be able to play to their strengths.
  6. Lack of trust: If they can’t trust your word – they won’t trust you. Your word must be your bond. What ever you say you’re going to do – do it!
  7. Lack of accountability: You must hold yourself and others accountable. Standards aren’t open for debate. Standards must be met and maintained. However, how you go about accomplishing them can be.
  8. Lack of team focus: – Leaders must never lose sight of why you do what you do. Everything you do and say must be congruent with your purpose and vision, or you must not do it.
  9. Lack of spending time together: People want to feel important. They want to feel needed. Take the time to establish a relationship with the people you work with and interact with. People perform better for leaders they like and respect.
  10. Poor Communication: Leaders can`t communicate too much. People want to know what`s going on – good or bad. Especially if it`s going to impact them. If you can’t communicate – you can’t lead.

Copyright (c) 2013. Brian Smith – Reformed Control Freak. Are you looking for a keynote speaker, planning a lunch-n-learn or training seminar? Brian will work with you to insure your event is an overwhelming success. To find out more about Brian visit http://briansmithpld.com

You Couldn’t Pay Me Enough to Work Here 3

Leadership Development, Personal Development • Tags: , , , , , , , , , , , , , , , , , , , , , , , ,

bxp59950Staff engagement – it’s rarely about the money. They stay because of the people they work with. They stay because it’s a fun place to work. They stay because they see an opportunity for advancement. According to a recent survey conducted by Aon Hewitt, employee engagement in North America is at an all time low – down to 63% of the workforce. If those numbers are accurate that means 37% of your employees are not engaged, they are just going through the motions, or worse yet, they are actively disengaged, and our bent on trying to undermine what you and your engaged employees are trying to accomplish. That means 37 % of your staff have turned off or have tuned out.

Worth Remembering … “Get to know your people, what they do well, what they enjoy doing, what their weaknesses and strengths are, and what they want and need from their job” – Robert Townsend

What are you doing to retain the talent you have? Every organization has an identity – a culture that is best described as the values, beliefs and attitudes that are shared by everyone in the company. It starts at the top and trickles down. It never starts from the bottom and trickles up. Tony Hsieh, CEO of Zappos believes that if you get the culture right, then a lot of really amazing things happen on their own. What are you doing to engage the hearts and minds of everyone in the company? Answers to exit interviews conducted by the Saratoga Institute and outlined in Leigh Branham’s book “The Seven Hidden Reasons Employee’s Leave” may hold a few clues. According to those surveyed “Workers felt devalued and unrecognized, workers suffered from stress due to overwork and work-life balance and there was a loss of trust and confidence in senior management”

  • You’ve got to give people a reason to stay.
  • You’ve got to make them feel part of the process by soliciting their input.
  • You’ve got to communicate often by letting them know how well they are doing
  • You’ve got to let them in on your plans for the future, where they fit in and where the organization is going.

Worth Remembering … “One of the most important things about being a good manager is to rule with a heart. You have to know the business, but you also have to know what’s at the heart of business and that’s people.” – Oprah Winfrey

What are you doing to attract new talent? Everyone is competing for the same recruit. Why would someone want to work for your company instead of your competitors? And remember it’s not about the money. You just can’t sit back and throw money at them. At some point you won’t be able to pay them enough money to stay. According to a 2012 Bersin survey, $720 million per year is spent on employee engagement without much of a return on that investment.  If you want to attract new talent then you need to understand what they are looking for in the companies they choose to work with and commit to changing the way you communicate and interact. Life outside of work has become just as important, if not more important, than life at work. Especially among Millennials who will make up 50 % of the workforce by 2020. What are you doing to promote a healthy balanced life-style?  Advancement should be based on merit not on seniority. What training dollars are you willing to invest in their future? If you aren’t willing to invest in them, then don’t expect them to invest in you. Do you have a mentorship program? Have you identified your next crop of managers and enrolled them in your management development program? Can they work at home or do you offer a flexible work schedule? Company mission statements, values and code of conduct should be more than just fancy platitudes. You and everyone in the organization need to “live” them.

  • You’ve got to give people a reason why they would want to work for you
  • You’ve got to make them feel part of the process by soliciting their input
  • You’ve got to communicate often by letting them know how well they are doing
  • You’ve got to let them in on your plans for the future, where they fit in and where the organization is going.

I hope you are starting to see a pattern here? People are people – it doesn’t matter what generation you are from – we all want the same thing. We want to be seen and treated as partners. We want to work for an organization that wants us to be successful and are willing to invest time, energy and resources in us. And we want to work for an organization that makes us feel valued and trusted. 

Copyright (C) 2013. Brian Smith – Reformed Control Freak. Looking for a speaker? Planning a lunch-n-learn or training session? Let’s talk. briansmithpld@gmail.com. To find out more about Brian and what he can do for you and your organization visit – http://briansmithpld.com