Your Aging Workforce Is Your Competitive Advantage

Would it surprise you to learn that the fastest growing segment of today’s workforce is not Millenials or Gen Z—it’s Boomers? According to Gallup, that demographic is growing at 10,000 per day. Is 70 the new 60? People are living productive lives in conditions that would have curtailed their productivity and lifestyles decades ago. You are letting your most experienced employees leave, or worse, getting hired by your competition. Why not encourage them to stay, even in a part-time capacity, instead of ushering them out the door. If they are still mentally and physically capable of doing the job, have them mentor or train your new hires who may need to gain experience or know-how. Your aging workforce is your competitive advantage.

‘Intellectual capital is the sum of everything everybody in a company knows, giving it a competitive edge. Tap into the experience of an older generation.’ – Stewart.

Everything we choose to do alters our brains, fundamentally changing who we are, a process that continues until we die. Malcolm Knowles, an influential contemporary figure in adult education, believes that adults can learn new things given the correct set of circumstances and in an environment that they think is conducive to learning.

Knowles recommends applying these five adult learning principles to create a learning environment.

  1. Adults learn when they understand why something is important to know or do. Make sure everyone understands the ‘why’ in what you are trying to teach them.
  2. Adults can learn when they are free to learn in their own way. Incorporate all of the senses in your approach to ensure learning has occurred. Visual, auditory, or kinesthetic, everyone has a preferred learning style.
  3. Adults like to link new knowledge to past experiences. Any activity that gets them involved makes the learning experiential.
  4. Adults learn when the time is right for them to learn. Adults only want to understand what they need to know and when they need to know it.
  5. Adults will learn if the process and environment are positive and encouraging. Be their biggest fan. Praise their performance and give them your sincere encouragement.

‘Experience is never limited, and it’s never complete; it is an immense sensibility, a kind of spider-web suspended in the chamber of our consciousness and catching every air-borne particle in its tissue.’ – Henry James.

We must overcome the myth that older workers can’t innovate. They can form new networks in their brains whenever they pursue new interests and activities. Cognitive learning theorizes that we can boost our brain’s cognitive performance. Your aging workforce is your competitive advantage.

We aren’t born knowing how to teach others what they need to know, but our leadership development programs will train you how. Contact Brian for details.

Copyright 2024. Brian Smith – Power Link Dynamics. Not to be reproduced without permission. This article was written without AI assistance. Are you searching for a training provider for you or your management team. To learn more about Brian and what we can do for you and your organization, visit our website, https;//briansmithpld.com

Have You Ever Licked a 9volt Battery?

pexels-photo-67102.jpegHave you ever licked a 9-volt battery? (I’m not suggesting that you do – I’m just asking if you have). When adults do something that makes them feel good – that gets them excited – what are they more apt to do? If you licked a 9-volt battery and you liked that sensation – then more than likely you’d lick it again. I believe the key to motivating someone is to figure out what turns their crank – figure out what they are looking to get out of the deal. People do things for their own reason – not yours.  All you have to do is figure out what’s in it for them and use that to get them to do what you need to get done.

#Worth Remembering – It’s only when a person has their own generator that we can talk about motivation. They need no outside stimulation. – Frederick Herzberg 

What motivates you to do what you do? I believe everyone can be motivated. I’m certain of that. But not everyone is motivated by the same thing – or in the same way. Some people are motivated by money. Some people are motivated by a fancy job title or that premier parking spot. You need to create an environment where people will want to motivate themselves. Trust me – if you have the means to help them get what’s in it for them – then you have their attention. If you don’t – they won’t be motivated enough to try.

#Worth Remembering – Smith’s Motivation Equation: Personal Want + Goal-Directed Behaviour = What’s in for me. People will act in a way that will get them what they want. 

If you can’t find a way to motivate others, you can’t lead. Motivation is inside out – never outside in. Most people are self-serving and will only do something if they are going to get something out of the deal. Even someone who volunteers their time and energy is getting something from it or they wouldn’t keep volunteering. The next time you need to motivate someone to do what needs to be done – try the carrot, what’s in it for them, instead of using the stick approach. Trust me – it works every time. It’s like licking a 9-volt battery.

Copyright (c) 2018. Brian Smith-PLD. Not to be reproduced without permission. Brian’s available for keynote speeches or facilitating workshops on a variety of soft-skills topics.  To find out more about Brian and what he can do for you and your organization visit: https://briansmithpld.com

Different Folks Requires Different Strokes

Control Freak 7Yes, I admit it. I was once a control freak! I was an “old school” micro-manager. Trust me – in my 40+ year career as an award-winning entrepreneur and general manager for a major corporation, I’ve made my fair share of mistakes. I’m here to confess my number one sin in the hope that first-time supervisors, managers and business leaders will learn what not to do. I also think there’s a lesson here for seasoned veterans who developed their management style in the late 1960’s like I did. Social psychologist Douglas McGregor referred to it as a “Theory X” style of management. Managers who adopted this style believed that workers were inherently lazy and needed to be bullied or brow-beaten into performing their work.  Employees were never to question authority.  “Do as I say – not as I do. When I tell you to jump – the only thing you can ask is how high”. There are still a number of managers and business leaders out there who continue to manage and lead that way. They manage and lead by intimidation. I’m here to tell you the days of the “Bully Boss” are over.

#Worth Remembering …The definition of insanity is doing the same thing – expecting a different result” – Albert Einstein

Times have certainly changed for the better. If I knew then what I know now there is no question I would have managed differently. After reading this article I hope you’ll manage differently too. What you need to decide is – will the management style that got you here – be the same style that will help you be as successful moving forward? I believe we’re not born knowing how to manage or lead others effectively. I believe it’s a learned behaviour. We all start out making certain assumptions, based on our past experiences and perceptions, as to the kind of role we think managers and leaders need to play. But we also know, based on our experiences, that our perceptions may not always be correct and that sometimes we have to change our way of thinking to become better at what we do. Today’s managers and business leaders need to change the way they manage others to stay in step with an ever-changing workforce. Different folks require different stokes. It’s now about inclusion – not exclusion. It’s now about building collaborative teams.

#Worth Remembering … One of the most important things about being a good manager is to rule with a heart. You have to know the business, but you have to know what’s at the heart of a business and that’s people. – Oprah Winfrey

Daniel Goleman, in his groundbreaking book – “Working with Emotional Intelligence”, might have said it best. “We are being judged by a new yardstick; not just how smart we are, or by our training and expertise, but also by how well we handle ourselves and each other”. Emotional intelligence often referred to as soft-skills now plays a more pivotal role in how we manage and lead others. If you can’t connect on an emotional level with the people you work with and interact with – then you stand little chance of being successful. Productivity and profitability is still the name of the game. That will never change. But how we get there has. People like to work with people they like. And the only way to get people to like you is to work with them in a way that they like. It’s no longer about your technical ability. It’s about your ability to connect with others, communicate, educate and delegate in a style that they like. If you can’t do that then you can’t manage or lead. It’s no longer my way or the highway. It’s about our way. You need to learn to manage and lead the 21st Century way. You need to change because they aren’t going to.

Copyright (c) 2018. Brian Smith-PLD. Not to be reproduced without permission. Are you looking for a keynote speaker or workshop facilitator who can deliver an entertaining and informative session on a variety of soft skills topics? To find out more about Brian and what he can do for you and your organization visit https://briansmithpld.com

 

Would You Work For You?

judge-with-gavel1Would you work for you? Would you work for a Boss who belittles you, and berates you in front of your co-workers, instead of behind closed doors? Would you work for a Boss who always needs to be right – even when they are wrong.? Would you work for a Boss who promises you something one day – and then takes it away from you the next? Does this sound all too familiar? Chances are we’ve all worked for a Boss just like that. I believe great Bosses aren’t born – they’re made. If given the chance, what kind of Boss would you be? Take a moment and think about that. If you had to put a list together of the top ten things a great Boss should be – what would you put on your list?

I think a great Boss should be:

  1. Patient: Able to accept or tolerate delays, problems, or suffering without becoming annoyed or impatient.
  2. Open-minded: Be willing to accept new ideas.
  3. Honest: The quality of being honest.
  4. Empathetic: Show an ability to understand and share the feelings of others.
  5. Flexible: Demonstrate a willingness to change or compromise.
  6. Trustworthy: Have the ability to be relied on, to be honest, or truthful.
  7. Fair: Treat others in a way that is right or reasonable and not allowing personal opinions to influence their judgement.
  8. Consistent: Acting or doing things in the same way over time, especially to be fair or accurate.
  9. Loyal: Give firm and constant support or allegiance to a person or organization.
  10. Compassionate: Feeling or showing sympathy and concern for others regardless of their standing or position.

People don’t quit companies – they quit lousy Bosses. Always remember that you get to decide what kind of Boss you want to be. Culture is created from the top down, never the bottom up. Most people, if given a choice, would rather not be the Boss. But everyone gets to decide what kind of Boss they want to follow. Keep that in mind the next time you’re given the opportunity. Be the kind of Boss you’d like to follow. Ask yourself – would you work for you? If the answer is no – then you need to change.

Copyright (c) 2018. Brian Smith-PLD. Not to be reproduced without permission. Are you looking for a keynote speaker or someone to conduct an in-house training session on soft-skills training or leadership development? To find out more about Brian and what he can do for you and your organization visit https://briansmithpld.com