I’m Guilty As Charged

judge-with-gavel1I should have known better. I have been in the business of managing and leading others in one capacity or another, as a General Manager, College Professor and Management Consultant, for over forty years. In spite of all those years of experience, I committed the number one cardinal sin. I jumped to a conclusion before I had all the facts.  And worse yet, I posted my comment on LinkedIn. The person, who I  offended shall remain nameless, but T.M. knows who he is.  He may not realize it – but the fact that he called me out – reminded me of a valuable lesson that I had obviously forgotten. It’s time for me to step up and do the walk instead of just doing the talk.

Before I act, either verbally or in writing, I am going to step back, take a deep breath and follow these 3 simple rules.

Rule Number One: I am going to assume nothing. I am going to put my brain into gear before I engage my mouth. How often have you said something that you later regretted? How often have you said something that you wish you could take back?

Rule Number Two: I am going to do some research. I am going to take the time to collect all the facts before I act or speak. How often have you made a decision, only to find out it wasn’t the right one because if you knew then, what you know now, you wouldn’t have done it in the first place? How many times has it come around to bite you?

Rule Number Three: I am going to ask myself, how would I feel if someone posted something about me that wasn’t true? Someone who I’ve never met. Someone who didn’t take the time to find out more about me, and what my motives were?

Leaders will make mistakes. All leaders do, and when they do they should own it, apologize for it, learn from it and don’t repeat it. That’s what separates the not-so-good ones from the great ones.  What kind of leader do you want to be?  You get to make a choice, so choose wisely. Others are watching and deciding who they want to follow. If no one is following you, you aren’t leading.

Copyright (c) 2017. Brian Smith – PLD. Not to be reproduced without permission. Are you looking for a Professional Speaker or Seminar Leader who can deliver a session on a variety of soft-skills topics? Contact Brian today brian@briansmithpld.com – Visit https://briansmithpld.com to find out what Brian can do for you.

Has The Pendulum Swung Too Far?

Choices

Has political correctness gone amuck? James Damore was fired by Google for posting a memo he’d written. Right or wrong, it was his opinion. Just because you don’t agree with it, does it make it a fireable offence? The courts will decide if his dismissal was for just cause. What are we teaching our young people if everyone makes the team – everyone plays the same amount of minutes regardless of skill level? Where’s the incentive to improve? Are we teaching transferable life skills if everyone gets a trophy for just showing up? Is it fair that everyone gets the same bonus, regardless of his or her contribution to the project?

Should we be lowering physical standards so women can perform the same task side by side with men?  When the building is on fire I want someone who is physically capable of carrying me down four flights of stairs. If a woman can do it – have at it. Trust me – I won’t complain. The truth of the matter is there are some tasks that only men can perform, just as there are some tasks that only women can perform. Mind you there aren’t many that men can do that woman can’t.  If someone is physically and mentally capable of performing a task, gender is a non-issue.

I remember singing the National Anthem and reciting the Lords Prayer in school. It didn’t seem to do me any harm. Why are we afraid of hurting someone’s feelings if we call it a Christmas tree and wish people Merry Christmas?  We may not agree with the message but surely we can agree that everyone has a right to freedom of expression – as long as it doesn’t take away those same rights for someone else and it’s done in a lawful and respectful way without causing physical harm to people or damaging property. Everyone has a right to be protected under the law regardless of race, gender, religious beliefs or message.

Just because you’ve worked there the longest doesn’t mean you are entitled to get the promotion. I believe promotions should be based on ability and not longevity. Has the pendulum swung too far the other way? Are we going out of our way so as not to offend anyone? Has political correctness gone amuck? You be the judge. Some people may think we haven’t gone far enough, I respectfully disagree. But that’s just my opinion. I could be wrong, but then again I could be right.

Copyright (c) 2017. Not to be reproduced. Brian Smith – Professional Speaker, Seminar Leader, and Author. Are you looking for someone who can entertain and inform your audience on a variety of soft-skills topics?  Visit https://briansmithpld.com

Delegation 101: Assume Nothing

DelegationRule number one when working with others is to assume nothing because it may make an ass out of u and me. But mostly me because I took you at your word, that you understood what needed to be done and how I wanted you to go about doing it. People aren’t born knowing what they need to know. Always keep in mind that if you haven’t taught someone the way you want it done – don’t assume they will know how.

Worth Remembering … In the digital age you need to make knowledge workers out of every employee possible. – Bill Gates 

You may not be able to delegate all the tasks that you do, but you should be able to delegate most of them. I know you can come up with a 1001 excuses why you shouldn’t delegate, but think of it this way. If you don’t delegate some of your tasks you are robbing someone of their opportunity to grow. Do you hire stupid people or do they just get stupid after working for you? Your role as a manager or business leader is to teach others what you know. Your role is not to create followers but to create other leaders. And you can’t do that if you aren’t delegating some of your tasks.

Worth Remembering ... You establish some objectives for them, provide some incentive, and try not to direct the detailed way in which they do their work. – David Packard

Here are 8 easy steps to delegating more effectively:

1 – Decide what you want to delegate: You need to be very clear on what task they are going to do and make sure you give them all the tools they’ll need to be able to perform that task.

2 – Decide who you are going to delegate to: Who is capable, and more importantly, who is willing to take on more responsibility?

3 – Create a “Teachable Moment”: Demonstrate the task – then have them perform the task while you observe – and once you think they can do the task satisfactorily – have them do it one more time for good measure.

4 – Ask questions to ensure that learning has taken place: You need to ask some good open-ended and closed questions to make sure they know what needs to be done. Be sure to give them the opportunity to ask questions too.

5 – Monitor their performance: Follow-up, follow-up, follow-up. Make it a point to check-in on the person shortly after leaving them on their own, just to make sure they are performing the task satisfactorily.

6 – Keep the lines of communication open: Let them know you are there to help – if and when – they want it. Resist the urge to micro-manage.

7 – Hold the person accountable for the results: Standards, like quality, are not open for debate. You must hold people accountable for the results and not accept anything that doesn’t meet your standard. If they think they can get away with less than satisfactory work – then they will.

8 – Praise performance: Recognize what has been accomplished and be quick to offer praise for a job done well.

It’s important that you show trust and confidence in your people. The best way to do that is to get out of their way and let them do it. Results are what’s important, not how they go about doing it. Allow them to put their own personal stamp on it.

Copyright 2016 (c) Brian Smith – Reformed Control Freak. Not to be reproduced without permission. To find out more about Brian and what he can do for you and your organization visit https://briansmithpld.com

Everyone You Meet is Somebody’s Somebody

secret 5Every Friday night is date night with my 5-year-old grandchild. It’s our time to hang out and do what ever she wants to do. We usually start out at her favorite eatery and end up at the local toy store. I cherish the time we get to spend together. We where enjoying a fun moment when she playfully grabbed my hat and put it on. “Hey Poppa” she said – “I’m you and you are Mr. No Buddy”. It came as a shock to me because I’d never heard her say that before. I knew she was just repeating what she had heard at school. She didn’t realize how hurtful that saying can be.

Children are sponges. They soak up everything they see and hear. They are a reflection of the environment around them. Adults, especially parents, need to be mindful of the lessons they are teaching their children. Children aren’t born bullies. They learn that from others. Children aren’t born haters. They learn that from others. Children aren’t born racists. They learn that from others. You are the greatest influence in your child’s life. They take their lead from you.

What lessons are you teaching your child? Are you teaching them to be tolerant, compassionate and respectful of others?  Do they know what it means to be a good citizen, to be kind to others and lead by example? Do they know that everyone you meet is somebody’s somebody? You have a very important job to do. I hope you are up for the task. The next generation of parents are counting on you.

Copyright (c) 2015. Brian Smith – Reformed Control Freak. Not to be reproduced without permission.  Brian is available for key note speeches or conducting workshops on a variety of soft-skills topics. To find out more about Brian and what he can do for you and your organization visit http://briansmithpld.com